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How to purchase the Attachment Redaction add-on

Want better Zendesk storage management? Follow this guide to purchase the Attachment Redaction add-on quickly and hassle-free!

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3 minutes read

‘Created At’ and ‘Updated At’ fields as list conditions explained

Find out where to view ‘Created At’ and ‘Updated At’ fields in Zendesk tickets and users, and how to use them as list conditions.

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• 319

2 minutes read

Does the GDPR Compliance have a soft delete option or a recycle bin?

Learn about the GDPR Compliance app’s deletion process and how deleted contacts are managed in Zendesk’s soft delete system.

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1 minutes read

Does the GDPR Compliance app have a whitelist option?

Discover how the GDPR Compliance app handles agents and user anonymization, and why there’s no whitelist option for exclusions.

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1 minutes read

How to delete Zendesk attachments with the GDPR Compliance add-on

Need to delete Zendesk attachments? Learn how to use the GDPR Compliance add-on to free up storage, ensure compliance, and manage attachments with ease.

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6 minutes read

How to Retrieve Data from Zendesk

Need to download contact or ticket data from your Zendesk? That's not a problem with our GDPR Compliance app. Here is a guide!

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• 520

6 minutes read