Email Template Library

Professional email templates for Zendesk® support

Choose from 100+ pre-designed templates to streamline your customer communication

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Welcome

New Users

Template preview Minimalist Welcome Email

Minimalist Welcome Email

Template preview Say Hello to New Subscribers

Say Hello to New Subscribers

Template preview

Kickstart Your Journey

Template preview Welcome Aboard

Welcome Aboard

Onboarding

Template preview Guiding Step-by-Step

Guiding Step-by-Step

Template preview Features Focused Email

Features Focused Email

Template preview Journey Tracker

Journey Tracker

Template preview Let’s Talk

Let’s Talk

Free Templates
Free Template preview

Minimalist Welcome Email

Free Template preview

Discount Email

Free Template preview

Onboarding Email

Free Template preview

Order Email

Promotional

Sales & Discounts

Template preview Flash Sale Alert

Flash Sale Alert

Template preview Deal of the Day

Deal of the Day

Template preview Exclusive Savings

Exclusive Savings

Template preview Bundle Offer

Bundle Offer

Seasonal Promotions

Template preview Birthday Email

Birthday Email

Template preview Seasonal Favorites

Seasonal Favorites

Template preview Holiday Special

Holiday Special

Product Launches

Template preview Launch Announcement

Launch Announcement

Template preview Early Access Invitation

Early Access Invitation

Template preview Sneak Peek

Sneak Peek

Transactional

Order / Shipping

Template preview Order Confirmation

Order Confirmation

Template preview Order On Its Way

Order On Its Way

Template preview Order Update

Order Update

Billing

Template preview Invoice Email

Invoice Email

Template preview Payment Confirmation

Payment Confirmation

Reengagement
Template preview We Miss You

We Miss You

Template preview Come Back & See What’s New

Come Back & See What’s New

Newsletters
Template preview Monthly Updates

Monthly Updates

Template preview Tips & Tricks

Tips & Tricks

Template preview Educational How-to

Educational How-to

FAQ

Everything you need to know about the product and billing

Click the “Request” button on a template and provide your Zendesk subdomain and email. Our support team will then send you step-by-step instructions via email.

Of course, once you receive a template, you can edit text, images, colors, and links to match your brand and workflow.

If you want to use a template for mass email campaigns, you can do so with the Proactive Campaigns app for Zendesk.

Requests are unlimited, and each template will be sent via email with full instructions for implementation.