Transparent and simple pricing system
The best apps should be affordable for your best customer support
Email Tracking
Check your customers’ behavior
agents
Lite plan
$2
$1.67
per agent with app access,
per month
per month
per agent with app access,
per month
Start Trial Contact Sales per month
- Email opening tracking
- Exact date & time of email opens
- Read receipts & opening timeline
- Device detection
- Seen/Unseen views
- GDPR compliance
Used by
Popular
Pro PLAN
$3
$2.50
per agent with app access,
per month
per month
per agent with app access,
per month
Start Trial Contact Sales per month
- Everything in Lite
- Link & attachment tracking
- Advanced link tracking statistics
- 15 custom fields for filtering statistics
- Compare agent effectiveness
- 30-day tracking history
- Priority phone & chat support
Used by
Pricing Plan Feature Comparison
| Feature | Lite Plan | Pro Plan |
|---|---|---|
| Key features | ||
| Email Opening Tracking | ✓ | ✓ |
| Send emails at the best time for reply | ✓ | ✓ |
| Device detection | ✓ | ✓ |
| Read receipts | ✓ | ✓ |
| Followers tracking | ✓ | ✓ |
| Stay GDPR compliant | ✓ | ✓ |
| Tracking remains active | 10 days | 30 days |
| Track links and attachment | — | ✓ |
| Zendesk Customization | ||
| Set tracking options | ✓ | ✓ |
| Seen/Unseen views | ✓ | ✓ |
| Control agent permissions | ✓ | ✓ |
| Data and Analytics | ||
| Custom fields to filter statistics | 1 | 15 |
| Statistics and Analytics | ✓ | ✓ |
| Detailed Mailed Tracks Statistic | ✓ | ✓ |
| Link tracking statistics | — | ✓ |
| Compare your agent’s effectiveness | — | ✓ |
| Services & Support | ||
| Training and onboarding | 1 session | 4 sessions |
| Dedicated support | Email & Chat Support | Phone & Priority Support |
Proactive Campaigns
Perform email marketing from Zendesk®
agents
Lite Plan
$5
$4.17
per agent with app access,
per month
per month
per agent with app access,
per month
Start Trial Contact Sales per month
- Mass email campaigns
- CSV contact import
- Share options between Zendesk agents
- Basic campaign statistics
Used by
Popular
Pro Plan
$15
$12.50
per agent with app access,
per month
per month
per agent with app access,
per month
Start Trial Contact Sales per month
- Everything in Lite
- Advanced filtering & segmentation
- Template Editor
- A/B Testing
- Detailed campaign statistics
- SMS campaigns
Used by
Enterprise Plan
$25
$22
per agent with app access,
per month
per month
per agent with app access,
per month
Start Trial Contact Sales per month
- Everything in Pro
- Unlimited email templates
- Unlimited A/B testing
- Unlimited SMS Campaigns
- Unlimited mass emails campaigns
- Automated email & ticket workflows
- High-speed campaign sending
- Advanced automation
- Priority support & onboarding
Used by
Pricing Plan Feature Comparison
| Feature | Lite Plan | Pro Plan | Enterprise Plan |
|---|---|---|---|
| Key Features (Email Marketing) | |||
| One-time email campaigns | ✓ | ✓ | ✓ |
| Scheduled campaigns | ✓ | ✓ | ✓ |
| Detailed Campaign Analytics | ✓ | ✓ | ✓ |
| Email campaigns testing | ✓ | ✓ | ✓ |
| Background campaigns running | ✓ | ✓ | ✓ |
| Emails per one campaign | Up to 1000 emails/campaign | More than 1000 emails/campaign | Unlimited |
| SMS Campaigns | Up to 10 | Up to 100 | Unlimited |
| A/B Testing NEW! | — | Up to 3 split A/B tests | Unlimited |
| Automated campaigns | — | — | ✓ |
| Fast campaigns delivery | — | — | ✓ |
| Zendesk Integrations | |||
| Share customer lists and campaigns with agents in the app | ✓ | ✓ | ✓ |
| Bulk ticket one-time update (internal notes) | ✓ | ✓ | ✓ |
| Placeholder validation | ✓ | ✓ | ✓ |
| Assign tickets to groups, agents, or brands | ✓ | ✓ | ✓ |
| Import CSV customer base | Only user fields | Ticket and user fields | Ticket and user fields |
| Ticket fields update via CSV file | — | ✓ | ✓ |
| Add Customer experience metrics (CSAT) | — | ✓ | ✓ |
| Automated ticket update (internal notes) | — | — | ✓ |
| Create ticket list based on status | — | ✓ | ✓ |
| Email Marketing & Design | |||
| Macros availability | ✓ | ✓ | ✓ |
| Special text formatting | ✓ | ✓ | ✓ |
| Image upload | — | ✓ | ✓ |
| Code-Based Templates | Up to 3 | Up to 50 | Unlimited |
| Template Editor | — | 50 templates | Unlimited |
| Services & Support | |||
| Training and onboarding | — | 1 session | 4 sessions |
| Dedicated support | — | Email & Chat Support | Phone & Priority Support |
| Extended Knowledge base | — | — | Available |
GDPR Compliance
Delete, anonymize and retrieve users’ data swiftly
Standard
$50
$41.70
per Subdomain, per month
per Subdomain, per month
Start Trial Contact Sales - Anonymize ticket and user personal data in Zendesk®
- Extract user and ticket data
- Permanently delete user and ticket data
- Create contact lists
- Create ticket lists
- Set various conditions for contact and ticket filtering
Used by
Popular
Premium
$65
$54.20
per Subdomain, per month
per Subdomain, per month
Start Trial Contact Sales - Everything in Standard
- Create Automations for user and ticket lists
- Schedule GDPR processes
- Create repetitive rules for processing personal information
- Set end dates for repetitive automations
- Replace original ticket requester with a nameless user for ticket anonymization
Used by
Extend Your Plan
Supercharge GDPR Compliance with Add-Ons
Bulk Export + First 3 GB for free
Zendesk Bulk Export for Tickets & Users.
Learn more
Add-On
100 GB
Retrieve huge amount of data.
Add-On
200 GB
Retrieve all the data from your Zendesk instance at once.
Add-On
Custom
Request suitable amount of data based on your storage.
Redact Attachments + First 3 GB for free
Zendesk Bulk Export for Tickets & Users.
Learn more
Add-On
50 GB
Often used for 1000+ attachments.
Add-On
100 GB
Often used for saving Zendesk Storage.
Add-On
150 GB
Empty whole Zendesk Storage.
Pricing Plan Feature Comparison
| Feature | Standard | Premium |
|---|---|---|
| Data management | ||
| Ticket Unmerge | — | ✓ |
| Bulk anonymization | ✓ | ✓ |
| External ID Anonymization | — | ✓ |
| Add tags after the users’ anonymization | — | ✓ |
| Replace the original ticket requester with a nameless user for ticket anonymization | — | ✓ |
| Retrieve Options | ||
| Data retrieve | ✓ | ✓ |
| Modified data retrieve without custom fields | — | ✓ |
| Advanced Settings | ||
| Preference preset | ✓ | ✓ |
| Combined lists | ✓ | ✓ |
| Ticket, user, and organizational lists | ✓ | ✓ |
| Set processes for individual users/tickets | ✓ | ✓ |
| Control agent permissions to start GDPR processes | ✓ | ✓ |
| Reports | ✓ | ✓ |
| High-speed data treatment | — | ✓ |
| Automations | — | ✓ |
| List sharing | — | ✓ |
| Process Preferences Sharing | — | ✓ |
| Zendesk Storage Management | ||
| Bulk deletion | ✓ | ✓ |
| Redact Attachments by Type | — | ✓ |
| Export tickets with attachments | — | ✓ |
| Service and Support | ||
| Dedicated support | 1 session | 4 sessions |
| Training and onboarding | Email & Chat Support | Phone & Priority Support |
Kanban Pro
Manage your Zendesk tickets effectively
agents
Popular
Kanban Pro app
$6/mth
per agent with app access,
per month
Start Trial Contact Sales per month
- More than 5 Statuses
- More than 10 Boards
- Integration with Zendesk tickets
- Restrictions Management
Pricing Plan Feature Comparison
| Feature | Kanban Plan |
|---|---|
| Key Features | |
| Drag-and-Drop Ticket Management | ✓ |
| Personal Boards | ✓ |
| Shared Boards | ✓ |
| Multi-Board Management | ✓ |
| Custom Status Columns based on Zendesk Statuses | ✓ |
| Advanced filtering | ✓ |
| Access Management | ✓ |
| Services & Support | |
| Training & Onboarding | 4 sessions |
| Dedicated account manager | ✓ |
| Customization | |
| Extra customization to suit your business | ✓ |
Video Reply
Record tutorials and send video requests to your clients
agents
LITE PLAN
$19
per agent with app access,
per month
Start Trial Contact Sales per month
- Record Unlimited Video messages
- Video expire in 90 days
- 5 minutes per videos
- Video analytics
- Customized video page
Popular
PRO PLAN
$39
per agent with app access,
per month
Start Trial Contact Sales per month
- Record Unlimited Video messages
- Video expire in 12 month
- 20 minutes per videos
- Video analytics
- Customized video page
- Advanced video tagging system
ENTERPRISE PLAN
$*
Talk to our sales rep
Contact us Contact Sales - No limits
- Customizing services
- Free onboarding and trainings
- Deep integration with analytics tools
- Advanced video tagging system
Pricing Plan Feature Comparison
| Feature | Lite Plan | Pro Plan | Enterprise |
|---|---|---|---|
| Key Features | |||
| Video messages quantity | Unlimited | Unlimited | Unlimited |
| Video expiration | In 90 days | In 12 months | Unlimited |
| Video duration | 5 minutes | 20 minutes | Unlimited |
| Reports | ✓ | ✓ | ✓ |
| Video library | ✓ | ✓ | ✓ |
| Customized video page | ✓ | ✓ | ✓ |
| Video requests | ✓ | ✓ | ✓ |
| Video tagging | — | ✓ | ✓ |
| Services & Support | |||
| Custom feature development | — | — | ✓ |
| Training and onboarding | 1 session | 1 session | 4 sessions |
| Dedicated support | Email & Chat Support | Email & Chat Support | Phone & Priority Support |
CRM and Deals
Track your sales process from Zendesk® Support
agents
Free PLAN
$0/mth
per agent with app access,
per month
Start Trial Contact Sales per month
- 1 Pipeline
- 2 Stages
- 2 custom fields
- Reports
LITE PLAN
$6/mth
per agent with app access,
per month
Start Trial Contact Sales per month
- 5 Pipelines
- 7 Stages
- 5 custom fields
- Upload Attachments
Popular
PRO PLAN
$9/mth
per agent with app access,
per month
Start Trial Contact Sales per month
- Everything in Lite
- Automated Deal Movement
- Unlimited Products
- Free onboarding and trainings
Pricing Plan Feature Comparison
| Feature | Free Plan | Lite Plan | Pro Plan |
|---|---|---|---|
| Key Features | |||
| Pipelines | 1 | 5 | Unlimited |
| Stages | 2 | 7 | Unlimited |
| Custom Fields | 2 | 5 | Unlimited |
| Products | 20 | 100 | Unlimited |
| Customer Profile | ✓ | ✓ | ✓ |
| Reports | ✓ | ✓ | ✓ |
| Access Management | ✓ | ✓ | ✓ |
| Upload attachments | — | ✓ | ✓ |
| Data export | — | — | ✓ |
| Automated deal movements | — | — | ✓ |
| Services & Support | |||
| Training and onboarding | — | 1 session | 4 sessions |
| Dedicated account manager | — | — | ✓ |
| Customization | |||
| Extra customization to suit your business | — | — | ✓ |
Purge My Zendesk®
Take a few steps to fully erase information from Zendesk®
Popular
STANDARD
$19.90
One-time payment without hidden fees and commitments
Start Trial Contact Sales - Delete users
- Delete tickets
- Delete organizations
NPS and Survey
Access real-time insights effortlessly with the Zendesk® NPS and Survey app
Popular
Simple Pricing
$95
per company, per month
Start Trial Contact Sales - 4 types of zendesk® survey forms
- Multilingual content
- In-app Statistics
- Unlimited amount of satisfaction surveys
- Branding
Bulk Export Add-On via GDPR Compliance
Delete, anonymize and retrieve users’ data swiftly
$59/100 GB
One-time payment
Get in App Contact Sales - Retrieve huge amount of data
- Include or exclude conditions
- Bulk and individual export
- 0.59$ per GB
Popular
$99/200 GB
One-time payment
Get in App Contact Sales - Retrieve all the data from your Zendesk instance
- Bulk and individual export
- Include or exclude conditions
- For big data storage
- 0.49$ per GB
Redact Attachments Add-On via GDPR Compliance
Delete, anonymize and retrieve users’ data swiftly
$35/50 GB
One time payment
Get in App Contact Sales - First 3 GB for free
- Bulk and individual removal
- Include or exclude conditions
$45/100 GB
One time payment
Get in App Contact Sales - First 3 GB for free
- Bulk and individual removal
- Include or exclude conditions
- 0.45 $ per GB
Popular
$65/150 GB
One time payment
Get in App Contact Sales - First 3 GB for free
- Bulk and individual removal
- Include or exclude conditions
- For big data storage
- 0.43 $ per GB
Email Tracking for Freshdesk
Monitor each email opening and receive notifications
Popular
$2
per agent with app access,
per month
Start Trial Contact Sales per month
- Track the accurate time of email openings
- Get the notification inside every ticket
- Tag tickets as seen/unseen
- See the full history of ticket opens
Proactive Campaigns for Intercom
One solution for sending millions of emails simply
LITE PLAN
$5
$4.17
per agent with app access, per month
Free trial available
Free trial available
per agent with app access, per month
Free trial available
Start Trial Contact Sales Free trial available
- Send as many emails as you need in one go
- Add special formatting in the text editor
- Check email campaign statuses
- Run campaigns offline
Proactive Campaigns for Jira
Create customer lists and send email campaigns directly from Jira
Zendesk® themes
Power up your Zendesk® help center
Aarhus theme
150$
for ready to use theme
(extra payment for customization)
Install now Contact Sales (extra payment for customization)
- Customizable colors and icons
- Compatible with all browsers
- Advanced article formatting options
- Table of Contents and Sidebar Navigation Prev Next buttons and Alerts
- Social pages URLs
- Free installation
Popular
Odense theme
150$
for ready to use theme
(extra payment for customization)
Install now Contact Sales (extra payment for customization)
- Customizable colors and icons
- Compatible with all browsers
- Advanced article formatting options
- Table of Contents and Sidebar Navigation Prev Next buttons and Alerts
- Social pages URLs
- Free installation
Dark mode extension
Just a dark screen that fits to your helpdesk
Popular
Dark Mode Theme
$2
per month
Select Dark mode for your helpdesk Contact Sales - Perfectly fit Zendesk, Freshdesk, Hubspot, Intercom, ServiceNow, HelpScout, Gorgias, Front, and Jira helpdesk platforms
- Reduce the harm of blue light on your eyes
- Soft colors help to focus on your work
- Adjust brightness and contrast
- The nightshift option switches colors to warm
Pricing
GrowthDot Suite Pro for Zendesk®
Popular
Simple Pricing
$9.99
per agent, per month
Buy now Contact Sales - Proactive Campaigns (Lite)
- Email Tracking (Lite)
- GDPR Compliance (Standard)
Email Tracking
Check your customers’ behavior
agents
Lite plan
$2
$1.67
per agent with app access,
per month
per month
per agent with app access,
per month
Start Trial Contact Sales per month
- Email opening tracking
- Exact date & time of email opens
- Read receipts & opening timeline
- Device detection
- Seen/Unseen views
- GDPR compliance
Used by
Popular
Pro PLAN
$3
$2.50
per agent with app access,
per month
per month
per agent with app access,
per month
Start Trial Contact Sales per month
- Everything in Lite
- Link & attachment tracking
- Advanced link tracking statistics
- 15 custom fields for filtering statistics
- Compare agent effectiveness
- 30-day tracking history
- Priority phone & chat support
Used by
Proactive Campaigns
Perform email marketing from Zendesk®
agents
Lite Plan
$5
$4.17
per agent with app access,
per month
per month
per agent with app access,
per month
Start Trial Contact Sales per month
- Mass email campaigns
- CSV contact import
- Share options between Zendesk agents
- Basic campaign statistics
Used by
Popular
Pro Plan
$15
$12.50
per agent with app access,
per month
per month
per agent with app access,
per month
Start Trial Contact Sales per month
- Everything in Lite
- Advanced filtering & segmentation
- Template Editor
- A/B Testing
- Detailed campaign statistics
- SMS campaigns
Used by
Enterprise Plan
$25
$22
per agent with app access,
per month
per month
per agent with app access,
per month
Start Trial Contact Sales per month
- Everything in Pro
- Unlimited email templates
- Unlimited A/B testing
- Unlimited SMS Campaigns
- Unlimited mass emails campaigns
- Automated email & ticket workflows
- High-speed campaign sending
- Advanced automation
- Priority support & onboarding
Used by
GDPR Compliance
Delete, anonymize and retrieve users’ data swiftly
Standard
$50
$41.70
per Subdomain, per month
per Subdomain, per month
Start Trial Contact Sales - Anonymize ticket and user personal data in Zendesk®
- Extract user and ticket data
- Permanently delete user and ticket data
- Create contact lists
- Create ticket lists
- Set various conditions for contact and ticket filtering
Used by
Popular
Premium
$65
$54.20
per Subdomain, per month
per Subdomain, per month
Start Trial Contact Sales - Everything in Standard
- Create Automations for user and ticket lists
- Schedule GDPR processes
- Create repetitive rules for processing personal information
- Set end dates for repetitive automations
- Replace original ticket requester with a nameless user for ticket anonymization
Used by
Kanban Pro
Manage your Zendesk tickets effectively
agents
Popular
Kanban Pro app
$6/mth
per agent with app access,
per month
Start Trial Contact Sales per month
- More than 5 Statuses
- More than 10 Boards
- Integration with Zendesk tickets
- Restrictions Management
Video Reply
Record tutorials and send video requests to your clients
agents
LITE PLAN
$19
per agent with app access,
per month
Start Trial Contact Sales per month
- Record Unlimited Video messages
- Video expire in 90 days
- 5 minutes per videos
- Video analytics
- Customized video page
Popular
PRO PLAN
$39
per agent with app access,
per month
Start Trial Contact Sales per month
- Record Unlimited Video messages
- Video expire in 12 month
- 20 minutes per videos
- Video analytics
- Customized video page
- Advanced video tagging system
ENTERPRISE PLAN
$*
Talk to our sales rep
Contact us Contact Sales - No limits
- Customizing services
- Free onboarding and trainings
- Deep integration with analytics tools
- Advanced video tagging system
CRM and Deals
Track your sales process from Zendesk Support
agents
Free PLAN
$0/mth
per agent with app access,
per month
Start Trial Contact Sales per month
- 1 Pipeline
- 2 Stages
- 2 custom fields
- Reports
LITE PLAN
$6/mth
per agent with app access,
per month
Start Trial Contact Sales per month
- 5 Pipelines
- 7 Stages
- 5 custom fields
- Upload Attachments
Popular
PRO PLAN
$9/mth
per agent with app access,
per month
Start Trial Contact Sales per month
- Everything in Lite
- Automated Deal Movement
- Unlimited Products
- Free onboarding and trainings
Purge My Zendesk®
Take a few steps to fully erase information from Zendesk®
Popular
STANDARD
$19.90
One-time payment without hidden fees and commitments
Start Trial Contact Sales - Delete users
- Delete tickets
- Delete organizations
NPS and Survey
Access real-time insights effortlessly with the Zendesk® NPS and Survey app
Popular
Simple Pricing
$95
per company, per month
Start Trial Contact Sales - 4 types of zendesk® survey forms
- Multilingual content
- In-app Statistics
- Unlimited amount of satisfaction surveys
- Branding
Bulk Export Add-On via GDPR Compliance
Delete, anonymize and retrieve users’ data swiftly
$59/100 GB
One-time payment
Get in App Contact Sales - Retrieve huge amount of data
- Include or exclude conditions
- Bulk and individual export
- 0.59$ per GB
Popular
$99/200 GB
One-time payment
Get in App Contact Sales - Retrieve all the data from your Zendesk instance
- Bulk and individual export
- Include or exclude conditions
- For big data storage
- 0.49$ per GB
Redact Attachments Add-On via GDPR Compliance
Delete, anonymize and retrieve users’ data swiftly
$35/50 GB
One time payment
Get in App Contact Sales - First 3 GB for free
- Bulk and individual removal
- Include or exclude conditions
$45/100 GB
One time payment
Get in App Contact Sales - First 3 GB for free
- Bulk and individual removal
- Include or exclude conditions
- 0.45 $ per GB
Popular
$65/150 GB
One time payment
Get in App Contact Sales - First 3 GB for free
- Bulk and individual removal
- Include or exclude conditions
- For big data storage
- 0.43 $ per GB
Email Tracking for Freshdesk
Monitor each email opening and receive notifications
Popular
$2
per agent with app access,
per month
Start Trial Contact Sales per month
- Track the accurate time of email openings
- Get the notification inside every ticket
- Tag tickets as seen/unseen
- See the full history of ticket opens
Proactive Campaigns for Intercom
One solution for sending millions of emails simply
LITE PLAN
$5
$4.17
per agent with app access, per month
Free trial available
Free trial available
per agent with app access, per month
Free trial available
Start Trial Contact Sales Free trial available
- Send as many emails as you need in one go
- Add special formatting in the text editor
- Check email campaign statuses
- Run campaigns offline
Proactive Campaigns for Jira
Create customer lists and send email campaigns directly from Jira
Zendesk® themes
Power up your Zendesk® help center
Aarhus theme
150$
for ready to use theme
(extra payment for customization)
Install now Contact Sales (extra payment for customization)
- Customizable colors and icons
- Compatible with all browsers
- Advanced article formatting options
- Table of Contents and Sidebar Navigation Prev Next buttons and Alerts
- Social pages URLs
- Free installation
Popular
Odense theme
150$
for ready to use theme
(extra payment for customization)
Install now Contact Sales (extra payment for customization)
- Customizable colors and icons
- Compatible with all browsers
- Advanced article formatting options
- Table of Contents and Sidebar Navigation Prev Next buttons and Alerts
- Social pages URLs
- Free installation
Dark mode extension
Just a dark screen that fits to your helpdesk
Popular
Dark Mode Theme
$2
per month
Select Dark mode for your helpdesk Contact Sales - Perfectly fit Zendesk, Freshdesk, Hubspot, Intercom, ServiceNow, HelpScout, Gorgias, Front, and Jira helpdesk platforms
- Reduce the harm of blue light on your eyes
- Soft colors help to focus on your work
- Adjust brightness and contrast
- The nightshift option switches colors to warm
Pricing
GrowthDot Suite Pro for Zendesk®
Popular
Simple Pricing
$9.99
per agent, per month
Buy now Contact Sales - Proactive Campaigns (Lite)
- Email Tracking (Lite)
- GDPR Compliance (Standard)
Your requirement is not on the list?
Let us know and we’ll see what we can do for you!
Why collaborate with GrowthDot?
1000+ happy customers worldwide evaluated our exceptional support
What our customers say
The app is a great help in working the GDPR compliant. The team around the app is very helpful and takes suggestions for improvement and wishes of their customers into account.
Simone Tempelhof
Feedback on GDPR Compliance
FAQ
Everything you need to know about the product and billing
Yes, you 7 days to try any of our app. Besides it is forever free for Sandboxes.
Yes, you can! You can change your subscription plan at any time you need. We are not limiting you on that front.
You can cancel your subscription at any time. As for the refunds - please visit our
Refund Policy for more details.
All billing is being handled by our payment vendor. All payments are being sent to them, while we, Growthdot, provide the services. Nevertheless, we have direct communication with vendor - so if you need to update your payment info or billing info, let us know and we will arrange it.
If you need to change your account email, please, send us an email to this support address - [email protected].
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1500+
Installs
200+
Reviews
5
Stars average rating
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