Hi, I’m Karina, a Content Marketing Manager at GrowthDot. I write about marketing, CX, customer support workflows, and Zendesk optimization. I also share insights on our GrowthDot apps for Zendesk that help teams manage tickets, automate tasks, and improve support efficiency.
Streamline ticket management with the Zendesk Kanban Pro board. Organize, prioritize, and track tickets efficiently to improve support workflows.
We built Zendesk Kanban Pro app to help support teams manage tickets efficiently. Read all updates and follow its growth here.
Optimize campaign reporting in Zendesk by exporting tickets in Proactive Campaigns. Analyze results, reduce manual work, and optimize emails.
Streamline multi-segment campaigns in Zendesk with CSV uploads. Automate ticket assignment and reduce errors with Proactive Campaigns.
Organize proactive incident emails in Zendesk, track every update, and reduce manual work by linking campaigns to problem tickets.
Discover how Zendesk agents use Email Tracking and Kanban boards to spot unopened emails and follow up faster.
Remove personal data from suspended users in Zendesk using the unlink requester feature in the GDPR Compliance app.
Explore the transformative impact of a customer first strategy. Uncover the essentials and master the art of putting customer first.
Send personalized, clickable product links in Zendesk emails using Proactive Campaigns, CSV imports, and dynamic placeholders.
