Karina Kulishova

About

Hi, I’m Karina, a Content Marketing Manager at GrowthDot. I write about marketing, CX, customer support workflows, and Zendesk optimization. I also share insights on our GrowthDot apps for Zendesk that help teams manage tickets, automate tasks, and improve support efficiency.

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Articles by Karina Kulishova

Published Articles 47

NPS and Survey vs Survey app for Zendesk: choose the right feedback tool

Let's compare the Survey app with the NPS and Survey app for Zendesk to find the best feedback collection tool.

October 24, 2023 4 minutes read

Customer Support

Ways to Develop an Effective Customer Service Management Strategy

Unlock the secrets to developing an effective customer service management strategy that ensures customer satisfaction and loyalty.

October 5, 2023 10 minutes read

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