Hi, I’m Karina, a Content Marketing Manager at GrowthDot. I write about marketing, CX, customer support workflows, and Zendesk optimization. I also share insights on our GrowthDot apps for Zendesk that help teams manage tickets, automate tasks, and improve support efficiency.
Learn what France and Italy’s new email tracking consent rules mean for Zendesk teams and how Email Tracking helps manage it.
Learn what NPS and Survey for Zendesk is, how it works, and how to use NPS, CSAT, and custom surveys to collect customer feedback.
Discover how Figame.com replaced manual surveys with automated customer feedback using NPS and Survey for Zendesk.
Learn about features and updates of our NPS and Survey app for Zendesk. Level up customer satisfaction surveys and your support services.
Discover 7 strategies to solve Zendesk tickets faster and boost agent productivity. Streamline your support process with these Zendesk tips.
Here's a full guide on customer service. Read it to learn all the basics, essential features, tools, and the importance of customer service in today's business landscape.
See how Farmina automates customer emails in Zendesk with Proactive Campaigns and improves communication across 50+ countries.
A complete guide to Zendesk bulk export - view CSV, full account export, Explore datasets, and the Bulk Export add-on for GDPR compliance and scale.
Learn how TENTENS Tech automated customer outreach in Zendesk with Proactive Campaigns, reducing manual work and improving communication.
