Customer Support

What is Automated Customer Service
13 min read

Automated Customer Service: A Complete Guide

  • Customer Support

Discover how automated customer service works, its benefits, key technologies, and best...

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Natalia Zhontsa
January 29, 2025
19 min read

12 CSAT Survey Questions with Examples

  • Customer Support

Make your CSAT survey count with the right CSAT questions.

Avatar for Karina Kulishova
Karina Kulishova
January 7, 2025
Zendesk vs ServiceNow
10 min read

Zendesk vs ServiceNow: What is the Difference?

  • Customer Support

Read our Zendesk vs ServiceNow comparison and features analysis to decide on the best...

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Anastasiia Neverkovets
December 5, 2024
Customer Service Live Chat Script
19 min read

45 Customer Service Live Chat Script Examples & Templates

  • Customer Support

Discover the power of effective communication and elevate your customer support with...

Avatar for Karina Kulishova
Karina Kulishova
November 22, 2024
eCommerce Customer Service Best Practices
15 min read

eCommerce Customer Service: Best Practices for 2025

  • Customer Support

Don’t know which eCommerce support services will be helpful in 2025?

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Anastasiia Neverkovets
November 11, 2024
14 min read

CSAT vs NPS: Key Differences and Which One to Use

  • Customer Support
  • Marketing

Discover the key differences between CSAT and NPS and learn which metric is best suited...

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Anastasiia Neverkovets
October 28, 2024
How to build trust with customers
14 min read

14 Definite Ways How To Build Customer Trust

  • Customer Support

Building customer trust through exceptional service: explore how trust in customer...

Avatar for Natalia Zhontsa
Natalia Zhontsa
September 26, 2024
Understanding Customer Needs
14 min read

Understanding Customer Needs: Types and Examples

  • Customer Support
  • Marketing

Identifying customer needs is vital for your business.

Avatar for Anastasiia Neverkovets
Anastasiia Neverkovets
September 20, 2024
Zendesk Storage Limits
7 min read

How to Deal with Zendesk Storage Limits and Clean Up Space

  • Customer Support

Optimize Zendesk storage limits with expert tips. Manage Zendesk data and delete...

Avatar for Karina Kulishova
Karina Kulishova
September 9, 2024
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