Customer Support

eCommerce Customer Service Best Practices
15 min read

eCommerce Customer Service: Best Practices for 2025

  • Customer Support

Don’t know which eCommerce support services will be helpful in 2025?

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Anastasiia Neverkovets
November 11, 2024
14 min read

CSAT vs NPS: Key Differences and Which One to Use

  • Customer Support
  • Marketing

Discover the key differences between CSAT and NPS and learn which metric is best suited...

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Anastasiia Neverkovets
October 28, 2024
How to build trust with customers
14 min read

14 Definite Ways How To Build Customer Trust

  • Customer Support

Building customer trust through exceptional service: explore how trust in customer...

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Natalia Zhontsa
September 26, 2024
Understanding Customer Needs
14 min read

Understanding Customer Needs: Types and Examples

  • Customer Support
  • Marketing

Identifying customer needs is vital for your business.

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Anastasiia Neverkovets
September 20, 2024
Zendesk Storage Limits
7 min read

How to Deal with Zendesk Storage Limits and Clean Up Space

  • Customer Support

Optimize Zendesk storage limits with expert tips. Manage Zendesk data and delete...

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Karina Kulishova
September 9, 2024
How to solve Zendesk tickets faster
9 min read

How To Solve Zendesk Tickets Faster: 7 Ways for Agents

  • Customer Support

Discover 7 strategies to solve Zendesk tickets faster and boost agent productivity.

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Karina Kulishova
August 14, 2024
Zendesk Implementation Plan
11 min read

Zendesk Implementation – What to Avoid and Where to Start

  • Customer Support

Setting up your Zendesk platform can be tricky. But with our Zendesk implementation...

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Natalia Zhontsa
June 2, 2024
Best Customer Service Books
13 min read

Best Customer Service Books You Need to Read

  • Customer Support

Discover the best customer service books to improve your skills and knowledge.

Avatar for Karina Kulishova
Karina Kulishova
February 14, 2024
Empathy in Customer Service
11 min read

Empathy in Customer Service: All You Need to Know

  • Customer Support

Unlock the power of empathy in customer service. Learn how to empathize with customers...

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Karina Kulishova
January 19, 2024
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