Zendesk Guide Customization
67% of millennials prefer using self-service options over contacting a support representative. And we’ll help you optimize your Zendesk self-service options to bring the best experience for your customers.
Extend Zendesk Guide functionality
Standard Copenhagen Theme is great, but with SO many businesses using Zendesk Guide, it doesn’t feel fresh anymore.
So how do you reflect your brand image and reduce the number of tickets by 17% through your help center? Correct, you order a Guide customization service with GrowthDot, sit back, and enjoy the results!
Schedule a no-commitment consultationEvery Zendesk Guide service goes with a free installation!
What we offer
We’re an Authorized Solution Provider for Zendesk, and we know its products inside out. Here’s what we can add to your Zendesk Guide:
Make your company recognizable with the branding service
Taking from 1 to 4 business days, the branding service will result in awesome help center visuals that correspond to your corporate style.
- Change the logo
- Adjust the brand colors
- Add custom fonts
- And etc. to meet your brand’s image
Extend the functionality of any Zendesk theme
Be it Copenhagen or any other theme for Zendesk Guide, do you feel that their features are enough to provide easy browsing?
- Add sidebar navigation
- Tables of contents
- Alerts on the tops of the page
- Prev Next Buttons for simple navigation between pages
- Font Awesome Icons
- Article Prettify items, including Accordions, Callout blocks, Code blocks, Lists, Images, and Videos!
Opt for a ready-to-use theme
Our ready-made themes include all essential Zendesk features AND our extended functionality mentioned above. They are also supported on any browser and device.
Get a unique theme that no one else has!
Want to stand out from your competitors or have a help center that reflects your main website? Order a completely new custom theme according to your most intricate wishes!
*your requirements shouldn’t exceed Zendesk limitations
- Change the layout however you want
- Add extra components
Make correct business decisions with quick access to essential information
Having Zendesk Suite (or even more Zendesk-related products) it’s crucial to maintain all their data organized.
With the help of our experts, you can rest assured that all your Zendesk products are unified properly. As a result, your customer relationships management will be 40% more effective. We can review the links or unify from scratch any of these products:
- Zendesk Support
- Zendesk Chat
- Zendesk Talk
- Zendesk Explore
- Zendesk Sell
- Zendesk Sunshine
- And others
Haven’t found a Zendesk Support service you want?
No need to worry! We can’t add EVERYTHING to this page, as it’d be overcrowded. But, we’re sure our professionals can deal with your request in no time! Just book a meeting with one of the specialists to answer all your questions.
Why GrowthDot?
We are an Authorized Solutions Provider for Zendesk, so we know the ins and outs of the system. As a result, we can provide you with advanced solutions for seamless workflow optimization, implementation in a short period of time.
We offer a transparent pricing system that includes no hidden extra expenses after the provided service.
We assess your business workflow in Zendesk and provide a functional solution according to your requirements.
The implementation takes place only after the help center layout is completely done and approved by your team.
Thanks a lot ... for the awesome project we had together! Your whole team was super responsive and energetic. It’s a real pleasure to work with such enthusiastic and knowledgeable people as you, guys. We were lucky to meet you, thanks a lot!
Read their story
Definitely a must-have for customer follow-up, it is very easy to use and gives much-needed information about the notes sent to the clients. And they have amazing customer support, the helpdesk has been great and supportive in helping us understand the app. Thank you!
Read their story
These guys really rock! They are always so supportive and attentive to any kind of feedback from us. Then, you can see their new features and you can feel how they did put a lot of focus on your words. Amazing. Proactive Campaigns is a huge example of our words.
Fantastic app that allows us to determine exactly when to follow up with the customer and to troubleshoot when we can see no read-receipts are generated.
The app is a great help to work GDPR compliant. The team around the app is very helpful and takes suggestions for improvement and wishes of their customers into account.
We have had our help centre customised to our requirement and I can say they have done a great job. Their approach has been professional and we will definitely consider them for our Wallboards and reporting requirements. I would like to thank Ira Haida for all the support for our project.
It does exactly what it says it will do, and there is now HTML support. It fills a gap in Zendesk's features that otherwise would require both a very expensive feature (customer lists) and a third party app like Mailchimp. I'm very happy with this app so far.
