Zendesk Bulk Export for Tickets & Users

Bulk Retrieve Add-On via GDPR Compliance App.

This add-on extends the GDPR Compliance app by allowing you to export all user-related tickets, including attachments, before deletion or anonymization. Ideal for data access requests or audits to stay transparent and GDPR-compliant.

Bulk Export Add-On
About the Bulk Export Add-On

Features Included:

  • Bulk Zendesk data export in one click — download a complete archive of all tickets linked to a specific user, without manual effort
  • Zendesk ticket export before anonymization or deletion — review sensitive ticket history before it's wiped, giving your team time to verify, escalate, or flag edge cases
  • Full Zendesk user export for GDPR data access requests — retrieve all user-related data on demand to respond to DSARs quickly and accurately
  • Retain context after data removal — maintain access to exported records even after profiles are anonymized or removed from Zendesk
About the add-on

Frequently asked questions

Everything you need to know about the product and billing

With the Bulk Retrieve Add-On, you can create filtered ticket lists and export them in bulk directly from Zendesk. Choose between CSV and HTML format depending on how you plan to use the data.

Yes. You can export the complete Zendesk ticket history connected to a user, including attachments, comments, and related metadata.

The GDPR Compliance app lets you export Zendesk user data and related tickets to help teams process DSAR and compliance requests faster.

Yes. You can create filtered user lists in the GDPR Compliance app using custom conditions and export them in bulk in CSV or HTML format.

This add-on is part of GDPR Compliance and must be activated within the application.

This is a one-time purchase. You pay per GB of data you need to retrieve — GBs don't expire, and there's no recurring subscription.

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