Marketing Manager
Hi! I'm Natalia, and I'm working at Relokia as a marketing manager. It's a big pleasure for me to let you know about all products and features updates at Growthdot. I hope my articles will be helpful for you!
Discover how our client enhanced support with Zendesk Proactive Campaigns. Learn how to add multiple user details to your emails.
Find out what customer feedback is and how to collect it to drive business success. Explore proven methods for analyzing customer input.
Unlock deeper insights into agent performance in Zendesk. Track email opens, clicks, and workload to boost efficiency with Email Tracking.
This article will help you to create the right Zendesk migration plan you can use before switching your data to a new help desk solution.
Customer self-service is a must if you deal with tones of tickets and improve customer experience. Check out definition, examples, and tips.
Hal Leonard Europe utilizes Proactive Campaigns to send bulk emails via Zendesk, saving hours on customer updates regarding order issues.
Discover key insights about ticket resolution time in Zendesk. Learn how automation, SLAs, and industry trends impact support efficiency.
Discover how automated customer service works, its benefits, key technologies, and best practices for implementation of customer service automation.
If you are an active user of our Zendesk plugins, you have an opportunity to try all of them with a great discount coupon. Don't miss it!
