- Customer Support
Articles by Natalia Zhontsa
- Customer Support
15 Tips on How to Use Zendesk to the Max
To get the most out of your support, learn 13 tips on how to use Zendesk. They will lift your customer experience rate to a new level.
- Customer Support
What is Zendesk and what is its purpose?
Learn all about Zendesk and its purpose. Discover what is Zendesk and how this powerful tool can enhance customer service and streamline support operations.
- News
Updates in Proactive Campaigns for Zendesk
Let's see what updates in Proactive Campaigns our team recently implemented. Now your favorite mass email sender is better then ever.
- News
New features in GDPR Compliance for Zendesk
We add new options in GDPR Compliance for Zendesk from time to time. It helps to improve the process of data treatment and make it faster.
- Success Stories
How Laboratorios Vanguard Improved Customer Communication Efficiency with Proactive Campaigns by GrowthDot
See how Laboratorios Vanguard reduced email notification time from two hours to minutes using Proactive Campaigns for Zendesk
- Success Stories
How Prowind Gained a Smarter Project Tracking with Kanban Pro by GrowthDot
Prowind uses Kanban Pro to track project phases in Zendesk. With improved UI and an upcoming 10-column upgrade, visibility gets even better.
- Customer Support
7 Reasons to Use a Screen Recording Plugin for Zendesk
Find out how a simple screen recording plugin for Zendesk can help you do better support, communicate more clearly and sell more!
- Sales
Alternative CRM for Zendesk Sell. What is CRM and Deals?
Alternative CRM for Zendesk is a tool that can bring your sales, marketing, and service teams together. You can track all the info about sales