Articles by Natalia Zhontsa

Published Articles 83
Latest Article May 6, 2026

Kanban Pro vs Kanban App for Zendesk: Feature Comparison

May 6, 2026 6 minutes read

15 Tips on How to Use Zendesk to the Max

To get the most out of your support, learn 13 tips on how to use Zendesk. They will lift your customer experience rate to a new level.

April 25, 2026 20 minutes read

What is Zendesk and what is its purpose?

Learn all about Zendesk and its purpose. Discover what is Zendesk and how this powerful tool can enhance customer service and streamline support operations.

April 20, 2026 20 minutes read

Updates in Proactive Campaigns for Zendesk

Let's see what updates in Proactive Campaigns our team recently implemented. Now your favorite mass email sender is better then ever.

April 15, 2026 54 minutes read

New features in GDPR Compliance for Zendesk

We add new options in GDPR Compliance for Zendesk from time to time. It helps to improve the process of data treatment and make it faster.

April 13, 2026 48 minutes read

How Laboratorios Vanguard Improved Customer Communication Efficiency with Proactive Campaigns by GrowthDot

See how Laboratorios Vanguard reduced email notification time from two hours to minutes using Proactive Campaigns for Zendesk

February 19, 2026 6 minutes read

How Prowind Gained a Smarter Project Tracking with Kanban Pro by GrowthDot

Prowind uses Kanban Pro to track project phases in Zendesk. With improved UI and an upcoming 10-column upgrade, visibility gets even better.

February 16, 2026 5 minutes read

7 Reasons to Use a Screen Recording Plugin for Zendesk

Find out how a simple screen recording plugin for Zendesk can help you do better support, communicate more clearly and sell more!

February 12, 2026 7 minutes read

Alternative CRM for Zendesk Sell. What is CRM and Deals?

Alternative CRM for Zendesk is a tool that can bring your sales, marketing, and service teams together. You can track all the info about sales

February 3, 2026 5 minutes read