Articles by Natalia Zhontsa

Published Articles 89
Latest Article October 1, 2026

How European Parking Platform Turned Manual GDPR Requests Into an Automated Process with GDPR Compliance

How parking platform automated GDPR compliance and cleaned up Zendesk storage with scheduled, rule-based data minimization.

October 1, 2026 5 minutes read

Marketing to Men vs. Women: What Actually Works in 2026

Effective tips and tricks on marketing to men vs women will improve your marketing strategy planning and drive desired results.

September 24, 2026 8 minutes read

How to Write a Follow-up Email: Examples & Templates

Discover best practices on how to write a follow-up email. Enhance your communication skills with practical tips and ready-to-use follow-up email templates.

September 18, 2026 19 minutes read

Updates in Proactive Campaigns for Zendesk

Let's see what updates in Proactive Campaigns our team recently implemented. Now your favorite mass email sender is better then ever.

September 16, 2026 58 minutes read

16 Tips on How to Use Zendesk to the Max

To get the most out of your support, learn 13 tips on how to use Zendesk. They will lift your customer experience rate to a new level.

September 10, 2026 20 minutes read

What is Zendesk and what is its purpose?

Learn all about Zendesk and its purpose. Discover what is Zendesk and how this powerful tool can enhance customer service and streamline support operations.

September 8, 2026 22 minutes read

How Borong Turned Every Broadcast Email into a Support-Ready Conversation with Proactive Campaigns

Borong Proactive Campaigns for Zendesk case study: how a procurement platform aligned marketing and support in one tool.

September 6, 2026 4 minutes read

Zendesk Help Center Designs That Improve Self-Service

You created a Zendesk help center, but it seems that it's still not that useful anyway? Here are ideas to make your Help Center design better. Support page design ideas.

August 30, 2026 14 minutes read

How to Process User Data in Zendesk with GDPR Compliance App

Learn how to process user data in Zendesk. Anonymize, delete, retrieve, and redact records automatically while staying audit-ready.

August 24, 2026 9 minutes read