Marketing Manager
Hi! I'm Natalia, and I'm working at Relokia as a marketing manager. It's a big pleasure for me to let you know about all products and features updates at Growthdot. I hope my articles will be helpful for you!
Find out what customer feedback is and how to collect it to drive business success. Explore proven methods for analyzing customer input.
Unlock deeper insights into agent performance in Zendesk. Track email opens, clicks, and workload to boost efficiency with Email Tracking.
This article will help you to create the right Zendesk migration plan you can use before switching your data to a new help desk solution.
Customer self-service is a must if you deal with tones of tickets and improve customer experience. Check out definition, examples, and tips.
Follow this article to check the latest updates for Email Tracking and learn how to use each new feature to improve your customer support.
Hal Leonard Europe utilizes Proactive Campaigns to send bulk emails via Zendesk, saving hours on customer updates regarding order issues.
Discover key insights about ticket resolution time in Zendesk. Learn how automation, SLAs, and industry trends impact support efficiency.
Discover best practices on how to write a follow-up email. Enhance your communication skills with practical tips and ready-to-use follow-up email templates.
To get the most out of your support, learn 13 tips on how to use Zendesk. They will lift your customer experience rate to a new level.
