- Interviews
Effective service conversations - the basics of writing to customers with Leslie O’Flahavan
How customer support agents still can make the customer experience great with the way they write? They learn from experts like Leslie O'Flahavan.
How customer support agents still can make the customer experience great with the way they write? They learn from experts like Leslie O'Flahavan.
Learn how Vida Cámara used Email Tracking for Zendesk to monitor email opens, improve customer follow-up, and gain email insights.
If you are planning to work in a digital marketing agency, or simply need a refresher, check our list of essential digital marketing terms.
Want to learn how to market on BigCommerce successfully? Read this interview with eCommerce marketing expert Luigi Moccia.
Read the newest interview with Chloë Thomas - an eCommerce marketing expert. Her career path, achievements, failures, everyday rituals and more.
Recently, we changed the appearance of deal management page in our CRM and Deals application. Check out this article to learn how to use it.
Recently we interviewed Shep Hyken in the topic he is amazing at - customer service and experience. Read the expert insights in this article.
Want to learn more than what is presented about Zendesk Talk, our in-depth analysis covers every nook and cranny of the tool and goes even beyond that.
Want to improve your current customer support system to provide a larger service pass-through? Read what benefit you get from using Zendesk.