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How To Reduce Ticket Resolution Time
12 min read

How to Reduce Ticket Resolution Time in Zendesk?

  • Customer Support

Discover key insights about ticket resolution time in Zendesk.

Avatar for Natalia Zhontsa
Natalia Zhontsa
June 9, 2025
Success Story MOIA
4 min read

How MOIA automates ticket deletion in Zendesk with GDPR Compliance

  • Success Stories

See how MOIA keeps their Zendesk clean and compliant using the GDPR Compliance app —...

Avatar for Karina Kulishova
Karina Kulishova
May 29, 2025
Success Story Green Man Gaming
4 min read

How Green Man Gaming made customer service more self-sufficient with Proactive Campaigns

  • Success Stories

Discover how Green Man Gaming used Proactive Campaigns for Zendesk to send quick bulk...

Avatar for Karina Kulishova
Karina Kulishova
May 16, 2025
Follow up Emails
21 min read

How to Write a Follow-up Email: Examples & Templates

  • Marketing

Discover best practices on how to write a follow-up email.

Avatar for Natalia Zhontsa
Natalia Zhontsa
May 14, 2025
Success Story Blue Bear Self Storage
5 min read

How Blue Bear Self Storage simplified bulk emails with Proactive Campaigns

  • Success Stories

Considering a Zendesk app for bulk emails? Read how Proactive Campaigns helped a UK...

Avatar for Karina Kulishova
Karina Kulishova
May 12, 2025
CRM For Small Business
23 min read

10 Best CRMs for Small Business

  • Sales

Discover the 10 best CRM systems for small businesses.

Avatar for Andrii Kolisnyk
Andrii Kolisnyk
May 4, 2025
6 min read

4 Zendesk Cleanup Workflows Every Admin Should Know

  • Customer Support
  • GDPR Compliance

Learn 4 ways of Zendesk cleanup using combined lists to optimize performance, reduce...

Avatar for Karina Kulishova
Karina Kulishova
May 2, 2025
Success Story Ascensos
6 min read

How GDPR Compliance helped Ascensos solve Zendesk storage challenges

  • Success Stories

Discover how Ascensos uses the GDPR Compliance app to deal with Zendesk storage limits,...

Avatar for Karina Kulishova
Karina Kulishova
May 2, 2025
How to Use Zendesk Kanban
6 min read

How to Use Kanban Board for Efficient Zendesk Ticket Management

  • Customer Support

Streamline ticket management with the Zendesk Kanban Pro board.

Avatar for Karina Kulishova
Karina Kulishova
April 8, 2025
Mailchimp VS Proactive Campaigns
12 min read

MailChimp vs Proactive Campaigns - What to Choose for Zendesk

  • Marketing

Mailchimp vs Proactive Campaigns? Let’s review which is better for sending mass emails...

Avatar for Anastasiia Neverkovets
Anastasiia Neverkovets
March 28, 2025
Kanban Pro Updates
11 min read

Updates to Kanban Pro for Zendesk

  • News
  • Sales

We add updates to Kanban Pro for Zendesk regularly.

Avatar for Natalia Zhontsa
Natalia Zhontsa
March 18, 2025
Zendesk Apps Top 15
21 min read

15 Best Zendesk Apps in 2025: Improve Your Customer Service

  • Customer Support

Do you want to get the maximum of your help desk platform?

Avatar for Anastasiia Neverkovets
Anastasiia Neverkovets
March 10, 2025

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