Proactive Campaigns for the Education Industry
Now commercial universities and other educational institutions struggle for the best students, like stores competing for customers. However, retaining existing students is also a priority, as they can be the most loyal buyers of your upcoming courses.
Proactive Campaigns for Zendesk can be handy for your university or educational hub to engage your students fully in the educational process.The app is a quick and simple way to send mass email campaigns to your students or potential ones via Zendesk.
Trusted by the most famous educational platforms
Use cases of Proactive Campaigns for educational institutions
Inform your students about upcoming events, schedules, or discounts
Proactive Campaigns simplifies mass mailing directly from Zendesk Support, eliminating the need for an email marketer. Support reps can easily compile and filter customer lists by criteria, then follow a few steps to send or schedule campaigns. Whether it's webinar invitations, course promotions, or event updates, the process is intuitive and quick.
Collect feedback or rates about educational services
Student feedback is crucial for improving educational services, but word of mouth isn't enough for detailed insights. Proactive Campaigns helps gather feedback in bulk and displays results with charts on a single page. It also offers ticket management, allowing you to delete bulk-created tickets or consolidate replies into existing tickets to reduce the queue.
Transform leads into students
With Proactive Campaigns, you can easily compile lists of contacts from past interested prospects and send them promotional emails, keeping them updated on your latest services. It also allows you to create follow-up campaigns for non-responders, with a dedicated page for viewing replies and launching follow-ups in just a few clicks.
Zendesk® Marketplace Numbers
educational institution users
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Standout Features of the App
Email drip campaigns
Schedule and send targeted email campaigns directly from Zendesk, ensuring timely communication with your audience.
Audience segmentation
Effortlessly group your clients based on various criteria, or import segmentation data using a CSV file.
Placeholder validation
Enhance personalization by enabling placeholder highlights in the email editor. Ensure your messaging is accurate and customized.
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Try Proactive CampaignsTailored to fuel your growth
“This app has really helped us a lot to follow up on our student mailings such as welcome letters, digital books, follow up on their activities, etc. The creation of the tickets does not help us to keep control and to know all the student's info to give them the necessary support.”
Need a custom feature tailored to your business?
Our custom app development, outstanding support, and seamless onboarding are designed to elevate your business to new heights.
Maximize Your Email Marketing with Proactive Campaigns and Email Tracking!
Achieve the best results by combining Proactive Campaigns with Email Tracking. This powerful duo lets you track engagement and perfectly time your next marketing move.
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Why Choose Us?
Make your educational institution the most popular place to study
Use Zendesk Proactive Campaigns to gain more students!
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