for the Media and Entertainment
Let everyone know about your best place for time spent! Zendesk Proactive Campaigns will help
Email marketing crushes other famous marketing channels when it comes to driving revenue. Sometimes it works better than paid ads for Media and Entertainment industry. However, finding the best email tool can be such a puzzle. But you can select Proactive Campaigns if you use Zendesk support for customer care.
Proactive Campaigns works in synergy with Zendesk and eliminates the need to import users from Zendesk to other bulk email apps. Besides, it is the most seamless Zendesk integration. Actually, it is part of Zendesk.Start using Proactive Campaigns
Join the companies that reaching out to their customers proactively
Use cases of Proactive Campaigns for the Media and Entertainment Industry
Your fans can always be at the cutting edge of your updates
If you need your event to be on everyone's lips and create interest, you should also use an email marketing channel to reach as many people as possible. Proactive Campaigns for Zendesk can be handy as you can create a mailing list from your existing Zendesk contacts or upload a CSV file if you need to reach new contacts.
Besides, it takes a little time and can be performed by support reps. Proactive Campaigns has needed functionality and email formatting options to compile visually attractive emails. Upload images and HTML templates or use Reach text or Source code editor.
Grow a strong VIP audience
Everyone loves special treatment, and you can quickly get benefits from growing VIPs. Inform them about special offers, discounts, pre-sales, and club events to increase their loyalty or reward them. If the open rate is low, you can always use the app to send follow-ups automatically to those who didn't reply.
Besides, VIP clients are familiar with your services, so the VIP contact list is the best resource of collecting client feedback. It can be easily performed with Proactive Campaigns for Zendesk Support since the collection of feedback or rates functionality is available. Moreover, after receiving all feedback, you can see all replies and statistics on one page.