How to Delete Zendesk Users Without Tickets - GDPR Compliance App Demo

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Keeping your Zendesk account clean and GDPR-compliant doesn’t have to be time-consuming. With the Combined Lists feature in GrowthDot’s GDPR Compliance app, you can quickly find and remove users who don’t have any requested tickets. This helps reduce unnecessary data, lower risks under GDPR retention policies, and keep your workspace organized.

Quick Guide

1. Go to the Combined Lists page in the GDPR Compliance app.
2. Use the automatic mode and select the predefined condition: Users without requested tickets.
3. Rename your list, add a description, and share it with other agents if needed. Click Load the list.
4. Click Load the list again and review the users displayed in the list.
5. Click Process GDPR Request, select Delete Data, enable the Delete users option, review, and start the cleanup.

In just a few clicks, your Zendesk will be free of unnecessary users, fully GDPR-compliant, and easier to manage. Watch the video above to see the full process in action and streamline your Zendesk data management today.