How to create a view for unread emails in Freshdesk?
Caught yourself thinking it would be good to have custom view for unread tickets in Email Tracking for Freshdesk? Find out how to do it.
2 min read
What we may help you with?
Does Email Tracking support Markdown?
Wondering if Email Tracking for Freshdesk supports Markdown? Get the quick answer in this article.
2 min read
Do you track repeated email opens?
How does Email Tracking monitor your email opens? Is there any diffference when the email is open for the first or second time? Find out here.
2 min read
I’ve got no receipt when my customer read the email. Why?
There are certain reasons when email tracking won't send you a read receipt. Find out what they are in this article.
2 min read
Why do you need to read/ write all user data?
Puzzling about why you need to set permissions for your Email Tracking for Freshdesk? Check out the article for a short guide.
2 min read
Email Tracking for Freshdesk
