What we may help you with?

How to Set Up Email Tracking Triggers

How does the 'Agent Workspace' feature influence Email Tracking? Learn how to set up new triggers and do the modifications in settings.

• -1
• 1497

2 minutes read

Email Tracking Settings Page Explained

There are lots of settings in Email Traking application. That's why we decided to create a guide to help its users understand each of the settings.

• 1
• 1407

9 minutes read

How to Purchase Email Tracking

Do you have difficulties with making a payment for Email Tracking plugin? See how you can easily purchase the application in a few clicks.

• -1
• 1205

3 minutes read

Email Tracking Statistics Page Explained

See this detailed guide if you are having difficulties interpreting the results on your Statistics page in the Email Tracking app.

• -1
• 1454

6 minutes read

How to send a reminder email to requesters who have not opened the email

Create a trigger to update requesters who haven't read your message automatically. Follow this instruction to create one in your Zendesk.

• 0
• 2055

1 minutes read

Do you support Markdown?

Ever wondered if Email Tracking supports Markdown and what are the pecularities of use? Take a look at the article for the answers.

• 0
• 1393

1 minutes read