Do you want to get the maximum of your help desk platform? Here we covered top 15 Zendesk apps you will definitely fall in love with!
Don’t know how to build an outstanding customer service knowledge base from scratch?
Looking for ways to reduce ticket response time? Read our article to find an effective...
Learn how to apologize to a customer for bad service and avoid common mistakes.
Read our Zendesk vs Jira comparison to find out all the ins and outs of both options as...
Looking for a Zendesk app to send mass email campaigns or mass messages?
Terrified to enter the next holiday season as a business?
Proactive customer support is an up-to-date approach to deal with customer issues.
Live chat etiquette has great influence on your business’ customer experience.
The main thing about Zendesk Chat. We compiled the implementation strategy, a detailed...