Email Tracking for Education
Staying updated is vital for the education industry. Quality is critical, but so is adequate support. If your online school or university uses Zendesk, GrowthDot offers affordable software to streamline your process. With Email Tracking for Zendesk, you can see who's informed about events, classes, and webinars, saving you from sending multiple emails.
Trusted by the most prominent educational institutions:
Use cases of Email Tracking for the
educational industry
Planning lessons or courses based on received read receipts
With Email Tracking, you can get a read receipt with the accurate time of email opening. Consequently, compare the quantity of those who read the email with those who registered for the course. It helps to better understand the effectiveness of your marketing and pricing strategies.
Check out how many recipients opened the link and compare it to opened emails
Link tracking is a game changer, transforming Zendesk Support email tracking into a simple analytics tool. With its help, you can get a complete picture of your audience’s behavior, which can be fully understood. Get answers to the following questions:
- How many students opened the email?
- How many of them followed the link?
- What is the bounce rate?
Inform your students about updates, discounts, or other events
Check email opens in Zendesk and see what and where to improve in future email campaigns to boost open rates. Drive more eyeballs to your emails and increase the number of participants attracted by newsletters, promos, and discounts.
Check agents’ performance
Tracking emails and the link opens in Zendesk are just some of the core features of the Email Tracking app. It also shows advanced statistics to see who is more effective in educational support and whose support and marketing approach is the most effective.
Email Tracking’s numbers
educational platform users
total installs
reviews
rating
The app's most killer features
Read receipts
With Email Tracking, you can get real-time insights into when your emails are opened, allowing you to respond promptly and enhance customer satisfaction.
Link tracking
You can now track the links your recipients open with our mail tracker app for Zendesk. Receive internal notes for each link you monitor. Plus, access link statistics and compare agents' performance.
Seen/Unseen views
Keep track of the opened emails and separate the ones your client seen from the ones they haven't. You can check email opens without opening separate tickets with Email Tracking's seen/unseen views with similar tags.
Limit access
The control over who can use an Email Tracking app is set according to the default settings of Zendesk. For example, you can define certain groups who can use an Email Tracking app.
Get started with a free 7-day trial
Attract more students with Email Tracking for Zendesk
Try Email TrackingTailored to fuel your growth
“Wished we discovered this feature when it came out. Been hoping for this for YEARS. Excellent! And the support is stunningly good. Thanks so much, Team!”
Are you seeking a Zendesk solution as unique as your business needs?
Step into the future of email engagement with GrowthDot Enterprise! If you want innovative solutions to boost your business, our dedicated team is here to help. The Enterprise plan gives you the power and flexibility to easily scale the Email Tracking app and other tools to fit your growing needs. Let's take your email strategy to the next level!
Tracking of email openings and links
Based on the filters you choose, Email Tracking enables you to determine which emails performed best and how many were sent, read, and responded to. You can also plan future emailing actions based on the Average Open rate, Average Bounce rate, and Average Time from Send to Open metrics.
Add to your Zendesk®
Our strength as a partner
Need to build the perfect educational hub?
Email Tracking can be the last little step to reaching
your goal. Just try it!
