Transparent and simple pricing system

The best products should be affordable for your best customer support

Email Tracking

Check your customers’ behavior

Billed Monthly Billed Yearly
Lite plan
$2
$1.67
per agent with app access,
per month
per agent with app access,
per month
Buy Lite
  • Track the delivery of sent emails
  • See the exact time and date of openings
  • Check how many times your message was opened
  • Real-time receipts and a timeline with tracking info
  • Send replies at the best times
  • CCs and followers tracking
  • Define the device type used to open the email
  • Automatically add ″unseen″ and ″seen″ tags to tickets
  • Check in-depth reports
  • Adjust settings to fit your workflow
  • Be compliant with GDPR and CCPA
  • The tracking is active for 10 days after the email was sent
  • Select 1 custom field to filter statistics
PRO PLAN
$3
$2.50
per agent with app access,
per month
per agent with app access,
per month
Buy Pro
  • Everything in Lite
  • Link tracking option
  • Change link tracking parameters
  • Advanced statistics with link tracking
  • The tracking is active for 30 days after the email was sent
  • Select up to 15 custom fields to filter statistics

Pricing Plan Feature Comparison

FeaturesLite planPro plan
Email Opening Tracking
Send emails at the best time for reply
Track links
Read receipts
Statistics and Analytics
Link tracking statistics
Compare your agent's effectiveness
Custom fields to filter statistics 1 fieldUp to 15
Tracking remains active 10 days30 days
Stay GDPR compliant
Seen/Unseen views
Set tracking options
Device detection
Followers tracking
Proactive Campaigns

Perform email marketing from Zendesk®

Billed Monthly Billed YearlySave 17% with Annual
LITE PLAN
$5
$4.17
per agent with app access,
per month
per agent with app access,
per month
Buy Lite
  • Up to 1000 emails per campaign
  • Run mass follow-ups offline
  • Run as many campaigns as you need
  • Share contact lists and campaigns
  • Import CSV files with users
  • Check the statistics
  • Schedule campaigns or set up triggers
  • Use macros and placeholders for the work speed up
  • Assign bulk tickets to groups, agents, or brands
  • Choose the brand to be assigned to the tickets created during the email campaign
  • Choose the address to send the emails from
  • Upload attachments to your campaigns
  • Create 3 Templates from scratch or upload the existing ones from your device
  • Add special formatting in the text editor
  • Use HTML code to create unique emails
PRO PLAN
$15
$12.50
per agent with app access,
per month
per agent with app access,
per month
Buy Pro
  • Everything in Lite
  • Unlimited emails and campaigns
  • Customer experience metrics (CSAT)
  • Create or add up to the 15 Email Templates
  • Upload images to send unique emails
ENTERPRISE PLAN
$25
$22
per agent with app access,
per month
per agent with app access,
per month
Buy Enterprise
  • Everything in Pro
  • Email Automations
  • High-speed campaign sending

Pricing Plan Feature Comparison

FeaturesLite PlanPro PlanEnterprise Plan
One-time email campaigns
Email Drip Campaigns
SMS CampaignsUp to 10Up to 100Unlimited
Automated ticket update (internal notes)
Fast campaigns delivery
Email quantity limits per campaignUp to 1000 emails/campaignMore than 1000 emails/campaignMore than 1000 emails/campaign
Add Customer experience metrics (CSAT)
Custom Email Templates Up to 3Up to 15Up to 15
Image upload
Bulk ticket one-time update (internal notes)
Background campaigns running
Share customer lists and campaigns with agents in the app
Import CSV customer base
Detailed reports of every campaign
Schedule campaigns
Placeholder validation
Macros availability
Assign tickets to groups, agents, or brands
Special text formatting
Email campaigns testing
Dedicated support
Custom feature development
Training and onboarding
GDPR Compliance

Delete, anonymize and retrieve users’ data swiftly

Billed Monthly Billed YearlySave 17% with AnnualSave 17%
Standard
$50
$41.70
per Subdomain, per month
per Subdomain, per month
Try 7 days for free
  • Anonymize ticket and user personal data in Zendesk®
  • Extract user and ticket data
  • Permanently delete user and ticket data
  • Create contact lists
  • Create ticket lists
  • Set various conditions for contact and ticket filtering
  • Set processes for individual users/tickets and in bulk
  • Control agent permissions to start GDPR processes
  • Analyze the performance with detailed reporting
  • 1 preference preset per process type
Premium
$65
$54.20
per Subdomain, per month
per Subdomain, per month
Try 7 days for free
  • Everything in Standard
  • Create Automations for user and ticket lists
  • Schedule GDPR processes
  • Create repetitive rules for processing personal information
  • Set end dates for repetitive automations
  • Replace original ticket requester with a nameless user for ticket anonymization
  • Add tags after the users’ anonymization
  • 20 preference presets per process type
  • Select custom fields for retrieval
  • Conduct data processes at higher speeds
Attachment Deletion Add-On
Starting From:
$35/50 GB
$35/50 GB
Check out
  • 50 GB to clean
  • Available in GDPR Compliance
  • First 3 GB for free

Pricing Plan Feature Comparison

FeaturesStandardPremium
Bulk anonymization
Bulk deletion
Data retrieve
Ticket, user, and organizational lists
Set processes for individual users/tickets
Control agent permissions to start GDPR processes
Reports
Preference preset 1 20
Combined lists
Redact Attachment by Type
High-speed data treatment
Automations
Replace the original ticket requester with a nameless
user for ticket anonymization
Add tags after the users’ anonymization
List sharing
CRM and Deals

Track your sales process from Zendesk® Support

Lite
$6
per agent with app access,
per month
Buy Lite
  • 1 pipeline
  • 5 stages
  • 2 custom fields
Pro
$9
per agent with app access,
per month
Buy Pro
  • Unlimited pipelines
  • Unlimited stages
  • Unlimited custom fields
  • Automations
ENTERPRISE
$*
Talk to our sales rep
Contact us
  • No limits
  • Customizing services
  • Free onboarding and trainings
  • Deep integration with analytics tools

Pricing Plan Feature Comparison

FeaturesLite PlanPro PlanEnterprise
Custom pipelineUp to 1UnlimitedUnlimited
Stages creation Up to 5 stagesUnlimitedUnlimited
Automated deal movement
Deals forecasting
Custom fields Max. 2 fieldsUnlimitedUnlimited
Detailed customer view
Detailed product view
Set lost reasons
Upload attachments
Data export
Event tracking
PUSH notifications
CSV backup export
Managed system setup and ongoing support
Dedicated account manager
Extra customization to suit your business
Video Reply

Record tutorials and send video requests to your clients

LITE PLAN
$19
per agent with app access,
per month
Buy Lite
  • Record Unlimited Video messages
  • Video expire in 90 days
  • 5 minutes per videos
  • Video analytics
  • Customized video page
PRO PLAN
$39
per agent with app access,
per month
Buy Pro
  • Record Unlimited Video messages
  • Video expire in 12 month
  • 20 minutes per videos
  • Video analytics
  • Customized video page
  • Advanced video tagging system
ENTERPRISE PLAN
$*
Talk to our sales rep
Contact us
  • No limits
  • Customizing services
  • Free onboarding and trainings
  • Deep integration with analytics tools
  • Advanced video tagging system

Pricing Plan Feature Comparison

FeaturesLite PlanPro PlanEnterprise
Video messages quantityUnlimitedUnlimitedUnlimited
Video expirationIn 90 daysIn 12 monthsUnlimited
Video duration5 minutes20 minutesUnlimited
Reports
Video library
Customized video page
Video requests
Tags
Dedicated support
Custom feature development
Training and onboarding
UpChat

Move your marks and notes about customers from Chat to Support

Billed Monthly Billed Yearly
FREE PLAN
Free
Free
per agent with app access,
per month
per agent with app access,
per month
Try for free
  • Create up to 2 fields
  • Synchronize fields in chat, ticket, and user views
PRO PLAN
$1.2
$1
per agent with app access,
per month
per agent with app access,
per month
Buy Pro
  • Everything in Free
  • Unlimited amount of fields
Purge My Zendesk®

Take a few steps to fully erase information from Zendesk®

STANDARD
$19.90
One-time payment without hidden fees and commitments
Buy Purge My Zendesk®
  • Delete users
  • Delete tickets
  • Delete organizations
Sanctions Check for Zendesk®

Verify customer reputation directly through Zendesk®

Billed Monthly Billed Yearly
Lite
$159
$145.75
per company, per month
per company, per month
Buy Lite
  • Number of checks per month: 500
  • Search in all available lists: Yes
  • Additional lists: No
Premium
$259
$237.42
per company, per month
per company, per month
Buy Premium
  • Number of checks per month: 1000
  • Search in all available lists: Yes
  • Additional lists: No
Custom
$*
$*
per company, per month
per company, per month
Contact us
  • Number of checks per month: over 1000
  • Search in all available lists: Yes
  • Additional lists: Yes
NPS and Survey

Access real-time insights effortlessly with the Zendesk® NPS and Survey app

Simple Pricing
$95
per company, per month
Buy now
  • 4 types of zendesk® survey forms
  • Multilingual content
  • In-app Statistics
  • Unlimited amount of satisfaction surveys
  • Branding
Email Tracking for Freshdesk

Monitor each email opening and receive notifications

$2
per agent with app access,
per month
Start using now
  • Track the accurate time of email openings
  • Get the notification inside every ticket
  • Tag tickets as seen/unseen
  • See the full history of ticket opens
Proactive Campaigns for Intercom

One solution for sending millions of emails simply

Billed Monthly Billed Yearly
LITE PLAN
$5
$4.17
per agent with app access, per month
Free trial available
per agent with app access, per month
Free trial available
Buy Lite
  • Send as many emails as you need in one go
  • Add special formatting in the text editor
  • Check email campaign statuses
  • Run campaigns offline
Proactive Campaigns for Jira

Create customer lists and send email campaigns directly from Jira

Less than 10 users
$50
flat rate, per month
Buy now
More than 10 users
$5
per agent with app access,
per month
Buy now
Zendesk® themes

Power up your Zendesk® help center

Aarhus theme
150$
for ready to use theme
(extra payment for customization)
Install now
  • Customizable colors and icons
  • Compatible with all browsers
  • Advanced article formatting options
  • Table of Contents and Sidebar Navigation Prev Next buttons and Alerts
  • Social pages URLs
  • Free installation
Odense theme
150$
for ready to use theme
(extra payment for customization)
Install now
  • Customizable colors and icons
  • Compatible with all browsers
  • Advanced article formatting options
  • Table of Contents and Sidebar Navigation Prev Next buttons and Alerts
  • Social pages URLs
  • Free installation
Dark mode extension

Just a dark screen that fits to your helpdesk

Dark Mode Theme
$2
per month
Select Dark mode for your helpdesk
  • Perfectly fit Zendesk, Freshdesk, Hubspot, Intercom, ServiceNow, HelpScout, Gorgias, Front, and Jira helpdesk platforms
  • Reduce the harm of blue light on your eyes
  • Soft colors help to focus on your work
  • Adjust brightness and contrast
  • The nightshift option switches colors to warm
Pricing

GrowthDot Suite Pro for Zendesk®

Simple Pricing
$9.99
per agent with app access,
per month
Buy now
  • Proactive Campaigns (Lite)
  • Email Tracking (Lite)
  • GDPR Compliance (Standard)
  • Sanctions Check (Premium)

Email Tracking

Check your customers’ behavior

Billed Monthly Billed Yearly
Lite plan
$2
$1.67
per agent with app access,
per month
per agent with app access,
per month
Buy Lite
  • Track the delivery of sent emails
  • See the exact time and date of openings
  • Check how many times your message was opened
  • Real-time receipts and a timeline with tracking info
  • Send replies at the best times
  • CCs and followers tracking
  • Define the device type used to open the email
  • Automatically add ″unseen″ and ″seen″ tags to tickets
  • Check in-depth reports
  • Adjust settings to fit your workflow
  • Be compliant with GDPR and CCPA
  • The tracking is active for 10 days after the email was sent
  • Select 1 custom field to filter statistics
PRO PLAN
$3
$2.50
per agent with app access,
per month
per agent with app access,
per month
Buy Pro
  • Everything in Lite
  • Link tracking option
  • Change link tracking parameters
  • Advanced statistics with link tracking
  • The tracking is active for 30 days after the email was sent
  • Select up to 15 custom fields to filter statistics
Proactive Campaigns

Perform email marketing from Zendesk®

Billed Monthly Billed YearlySave 17% with Annual
LITE PLAN
$5
$4.17
per agent with app access,
per month
per agent with app access,
per month
Buy Lite
  • Up to 1000 emails per campaign
  • Run mass follow-ups offline
  • Run as many campaigns as you need
  • Share contact lists and campaigns
  • Import CSV files with users
  • Check the statistics
  • Schedule campaigns or set up triggers
  • Use macros and placeholders for the work speed up
  • Assign bulk tickets to groups, agents, or brands
  • Choose the brand to be assigned to the tickets created during the email campaign
  • Choose the address to send the emails from
  • Upload attachments to your campaigns
  • Create 3 Templates from scratch or upload the existing ones from your device
  • Add special formatting in the text editor
  • Use HTML code to create unique emails
PRO PLAN
$15
$12.50
per agent with app access,
per month
per agent with app access,
per month
Buy Pro
  • Everything in Lite
  • Unlimited emails and campaigns
  • Customer experience metrics (CSAT)
  • Create or add up to the 15 Email Templates
  • Upload images to send unique emails
ENTERPRISE PLAN
$25
$22
per agent with app access,
per month
per agent with app access,
per month
Buy Enterprise
  • Everything in Pro
  • Email Automations
  • High-speed campaign sending
GDPR Compliance

Delete, anonymize and retrieve users’ data swiftly

Billed Monthly Billed YearlySave 17% with AnnualSave 17%
Standard
$50
$41.70
per Subdomain, per month
per Subdomain, per month
Try 7 days for free
  • Anonymize ticket and user personal data in Zendesk®
  • Extract user and ticket data
  • Permanently delete user and ticket data
  • Create contact lists
  • Create ticket lists
  • Set various conditions for contact and ticket filtering
  • Set processes for individual users/tickets and in bulk
  • Control agent permissions to start GDPR processes
  • Analyze the performance with detailed reporting
  • 1 preference preset per process type
Premium
$65
$54.20
per Subdomain, per month
per Subdomain, per month
Try 7 days for free
  • Everything in Standard
  • Create Automations for user and ticket lists
  • Schedule GDPR processes
  • Create repetitive rules for processing personal information
  • Set end dates for repetitive automations
  • Replace original ticket requester with a nameless user for ticket anonymization
  • Add tags after the users’ anonymization
  • 20 preference presets per process type
  • Select custom fields for retrieval
  • Conduct data processes at higher speeds
Starting From:
$35/50 GB
$35/50 GB
Check out
  • 50 GB to clean
  • Available in GDPR Compliance
  • First 3 GB for free
CRM and Deals

Track your sales process from Zendesk Support

Lite
$6
per agent with app access,
per month
Buy Lite
  • 1 pipeline
  • 5 stages
  • 2 custom fields
Pro
$9
per agent with app access,
per month
Buy Pro
  • Unlimited pipelines
  • Unlimited stages
  • Unlimited custom fields
  • Automations
ENTERPRISE
$*
Talk to our sales rep
Contact us
  • No limits
  • Customizing services
  • Free onboarding and trainings
  • Deep integration with analytics tools
Video Reply

Record tutorials and send video requests to your clients

LITE PLAN
$19
per agent with app access,
per month
Buy Lite
  • Record Unlimited Video messages
  • Video expire in 90 days
  • 5 minutes per videos
  • Video analytics
  • Customized video page
PRO PLAN
$39
per agent with app access,
per month
Buy Pro
  • Record Unlimited Video messages
  • Video expire in 12 month
  • 20 minutes per videos
  • Video analytics
  • Customized video page
  • Advanced video tagging system
ENTERPRISE PLAN
$*
Talk to our sales rep
Contact us
  • No limits
  • Customizing services
  • Free onboarding and trainings
  • Deep integration with analytics tools
  • Advanced video tagging system
UpChat

Move your marks and notes about customers from Chat to Support

Billed Monthly Billed Yearly
FREE PLAN
Free
Free
per agent with app access,
per month
per agent with app access,
per month
Try for free
  • Create up to 2 fields
  • Synchronize fields in chat, ticket, and user views
PRO PLAN
$1.2
$1
per agent with app access,
per month
per agent with app access,
per month
Buy Pro
  • Everything in Free
  • Unlimited amount of fields
Purge My Zendesk®

Take a few steps to fully erase information from Zendesk®

STANDARD
$19.90
One-time payment without hidden fees and commitments
Buy Purge My Zendesk®
  • Delete users
  • Delete tickets
  • Delete organizations
Sanctions Check for Zendesk®

Verify customer reputation directly through Zendesk®

Billed Monthly Billed Yearly
Lite
$159
$145.75
per company, per month
per company, per month
Buy Lite
  • Number of checks per month: 500
  • Search in all available lists: Yes
  • Additional lists: No
Premium
$259
$237.42
per company, per month
per company, per month
Buy Premium
  • Number of checks per month: 1000
  • Search in all available lists: Yes
  • Additional lists: No
Custom
$*
$*
per company, per month
per company, per month
Contact us
  • Number of checks per month: over 1000
  • Search in all available lists: Yes
  • Additional lists: Yes
NPS and Survey

Access real-time insights effortlessly with the Zendesk® NPS and Survey app

Simple Pricing
$95
per company, per month
Buy now
  • 4 types of zendesk® survey forms
  • Multilingual content
  • In-app Statistics
  • Unlimited amount of satisfaction surveys
  • Branding

Email Tracking for Freshdesk

Monitor each email opening and receive notifications

$2
per agent with app access,
per month
Start using now
  • Track the accurate time of email openings
  • Get the notification inside every ticket
  • Tag tickets as seen/unseen
  • See the full history of ticket opens

Proactive Campaigns for Intercom

One solution for sending millions of emails simply

Billed Monthly Billed Yearly
LITE PLAN
$5
$4.17
per agent with app access, per month
Free trial available
per agent with app access, per month
Free trial available
Buy Lite
  • Send as many emails as you need in one go
  • Add special formatting in the text editor
  • Check email campaign statuses
  • Run campaigns offline

Proactive Campaigns for Jira

Create customer lists and send email campaigns directly from Jira

Less than 10 users
$50
flat rate, per month
Buy now
More than 10 users
$5
per agent with app access,
per month
Buy now

Zendesk® themes

Power up your Zendesk® help center

Aarhus theme
150$
for ready to use theme
(extra payment for customization)
Install now
  • Customizable colors and icons
  • Compatible with all browsers
  • Advanced article formatting options
  • Table of Contents and Sidebar Navigation Prev Next buttons and Alerts
  • Social pages URLs
  • Free installation
Odense theme
150$
for ready to use theme
(extra payment for customization)
Install now
  • Customizable colors and icons
  • Compatible with all browsers
  • Advanced article formatting options
  • Table of Contents and Sidebar Navigation Prev Next buttons and Alerts
  • Social pages URLs
  • Free installation

Dark mode extension

Just a dark screen that fits to your helpdesk

Dark Mode Theme
$2
per month
Select Dark mode for your helpdesk
  • Perfectly fit Zendesk, Freshdesk, Hubspot, Intercom, ServiceNow, HelpScout, Gorgias, Front, and Jira helpdesk platforms
  • Reduce the harm of blue light on your eyes
  • Soft colors help to focus on your work
  • Adjust brightness and contrast
  • The nightshift option switches colors to warm

Pricing

GrowthDot Suite Pro for Zendesk®

Simple Pricing
$9.99
per agent with app access,
per month
Buy now
  • Proactive Campaigns (Lite)
  • Email Tracking (Lite)
  • GDPR Compliance (Standard)
  • Sanctions Check (Premium)

Your requirement is not on the list?

Let us know and we’ll see what we can do for you!

Contact support
Why collaborate with GrowthDot?

1000+ happy customers worldwide evaluated our exceptional support

GrowthDot - Zendesk Consulting

  • We’re Zendesk® experts

    Due to our long-term collaboration with the platform, we are well-versed in the peculiarities of Zendesk® products. Our team also continuously monitors system updates to ensure our products and services remain fully compatible with the latest functionality.

  • Quality first

    Whether it's implementation, custom themes, or app development, we always double-check the code and other solutions to ensure you receive a high-quality result.

  • Customer support on-point

    Providing an exceptional customer experience is one of our top priorities. We aim to build long-lasting relationships, not just deliver orders.

What our customers say

The app is a great help in working the GDPR compliant. The team around the app is very helpful and takes suggestions for improvement and wishes of their customers into account.

Simone Tempelhof
Simone Tempelhof
Feedback on GDPR Compliance

FAQ

Everything you need to know about the product and billing

Yes, you 7 days to try any of our app. Besides it is forever free for Sandboxes.

Yes, you can! You can change your subscription plan at any time you need. We are not limiting you on that front.

You can cancel your subscription at any time. As for the refunds - please visit our Refund Policy for more details.

All billing is being handled by our payment vendor. All payments are being sent to them, while we, Growthdot, provide the services. Nevertheless, we have direct communication with vendor - so if you need to update your payment info or billing info, let us know and we will arrange it.

If you need to change your account email, please, send us an email to this support address - [email protected].

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