Proactive Campaigns for the Healthcare Industry
The healthcare industry is often away from the biggest marketing trends because it is about something other than marketing. It's about service and communication with clients. Proactive Campaigns for Zendesk is a mass email marketing tool integrated flawlessly with Zendesk to help you communicate proactively with patients. Consequently, your patients become aware of the booming healthcare industry and feel your concern.
Trusted by the greatest healthcare industry leaders:
Use cases of Proactive Campaigns for the Commercial Healthcare Industry
Inform your patients about everything related to their health
Create as many target mailing lists as you need, and use different placeholders for personalization. We suggest using Proactive Campaigns for Zendesk to send mass emails from the helpdesk platform. You can quickly sort Zendesk contacts, tickets, or organizations into a list based on specific criteria. Then, you can send personalized follow-ups with the exact time of appointments to a specific part of your audience.
Bring relevant information about industry updates
Keep the link between your clinic and patients even though they don’t currently need any medical treatment. The main non-commercial goal of a healthcare organization is to bring value, as curing is not the only activity of a medical clinic. Moreover, disease prevention and supportive therapy activities can also bring revenue. So, email marketing can help your clients remember you, not only when they hurt.
Use drip campaigns
Email automation enhances customer engagement and helps you save time on your marketing efforts. Sort out customer lists, set drip campaigns once, and watch how Proactive Campaigns sends emails without your participation. Here are examples of possible drip campaigns with subjects you can craft in the app:
- New Patient Welcome Series: Introduce your new patients to the practice with vital information about services you provide
- Post-Visit Follow-Ups: Stay connected with patients after their appointments by providing care instructions, satisfaction surveys, or next steps in their treatment plan.
- Medication Reminders: Send reminders to patients to take their doses or renew prescriptions to help them stay on track with their medications.
- Chronic Condition Management: Share tips and advice for managing chronic conditions such as diabetes, hypertension, or asthma.
- Preventive Care Notifications: Keep patients informed about necessary vaccinations, health screenings, and lifestyle recommendations.
- Seasonal Health Advice: Inform about health tips tailored to specific seasons, like flu prevention during winter or sun safety in summer.
- Patient Education Series: Deliver continuous educational content on health topics, medical procedures, or wellness strategies.
- Recovery and Rehabilitation Guidance: Provide support and advice for patients recovering from surgery or rehabilitation.
- Insurance and Billing Updates: Keep patients informed about changes to insurance.
Zendesk® Marketplace Numbers
healthcare institutions users
Installs
Reviews
Ratings
The app’s most killer features
Email drip campaigns
Send email threads natively from Zendesk at certain times to certain people.
Audience segmentation
Sort customer groups by interests or other criteria or upload a CSV file.
Placeholder validation
Ensures you’re using the Zendesk® placeholder correctly every time with blue indicator.
Get started with a 7-day free trial
Proactive Campaigns are the perfect link between marketing automation and customer service communication. Install to ensure
Try Proactive CampaignsTailored to fuel your growth
“As a client experience team leader, I highly recommend Zendesk's Proactive Campaigns app. This powerful tool has added tremendous efficiency to the way we engage with our customers in ZenDesk, allowing us to proactively reach out to them with personalized messages and reminders. With its intuitive interface and robust analytics, Proactive Campaigns has helped us reach more clients in much less time. If you're looking to take your customer engagement to the next level, give Proactive Campaigns a try!”
Looking for custom features tailored to your business needs?
We provide bespoke app development, exceptional support, and onboarding on the best terms so that you can take your business to new heights.
Use Proactive Campaigns with Email Tracking for best results in email marketing!
Get more statistics in your statistics view when you install both apps to track all email openings. Using Email Tracking, you can determine when to reply and send out your next email marketing campaign. It complements Proactive Campaigns well, since it lets you see when to reply.
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Our strength as a partner
Boost your customer engagement with Proactive Campaigns
Effortlessly send newsletters, updates, or promotions directly from Zendesk Support and connect with your audience like never before.
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