How to Boost Reply Rates in Zendesk with Email Tracking - Best Time to Follow-Up
Stop guessing when to follow up with your customers.
In this video guide, we show how the Email Tracking app for Zendesk helps you see exactly when your emails are opened and identify the best time to reply. By following real customer behavior, you can send your follow-ups when they’re most likely to be seen, boost reply rates, and speed up ticket resolution.
