How to Create Advanced Combined Lists in the GDPR Compliance App
The Advanced Editor in the GDPR Compliance app gives you more control over your Zendesk data. Whether you need to process GDPR requests, clean up inactive records, or streamline your support data, this feature makes the job simple and efficient.
Why Use the Advanced Editor for Combined Lists?
- Create highly specific lists with Include and Exclude methods
- Target exactly the data you want to manage
- Save time on manual searches and data cleanup
- Simplify GDPR request processing
Quick Guide to Advanced Combined Lists
1. Open the GDPR Compliance App and go to the Combined Lists page.
2. There are two combination methods:
- Include to gather records that meet certain conditions.
- Exclude to filter out records you don’t need.
3. Set your conditions. For example:
- Users created last month with tickets tagged for anonymization.
- Organizations without active users.
4. Save your list and load it to see the data.
5. Process GDPR requests directly from the list with just a few clicks.
Final Tip
Advanced mode makes it easy to customize your data search. Start experimenting with conditions to find the exact records you need and keep your Zendesk clean and compliant.
