How to Run A/B Tests for Email Campaigns in Zendesk - Quick Demo

Want to get better results from your email campaigns in Zendesk? This video guide shows you how to set up and run A/B tests using the Proactive Campaigns app, so you can find out what really works for your audience.

You'll learn how to:

  • Create a new A/B test campaign
  • Split your audience into two groups
  • Choose what to test: subject lines or email templates
  • Set an observation period and select performance metrics
  • Track real-time results and see the final winner

It's a simple way to make your emails more effective, whether you're aiming for more opens, clicks, or replies. Start testing smarter and improving results with just a few clicks, all without leaving Zendesk.