How to Measure CTA Effectiveness and Optimize Your Zendesk Emails – Email Tracking for Zendesk
Ever wondered which links and buttons in your Zendesk emails are actually driving engagement? With the Email Tracking app for Zendesk, you can see exactly which links get clicked and measure the effectiveness of your CTAs. This video guide will show you how to use the app to track clicks, view engagement insights, and optimize your emails for better results.
Quick Guide
- Compose your email in Zendesk and include links or CTAs you want to track.
- Enable link tracking by clicking the Email Tracking icon and selecting the links or buttons.
- Send the email and monitor results through internal notes or the ticket sidebar.
- Analyze engagement to adjust your CTAs, link placements, or email layout for maximum impact.
With these insights, you can make data-driven decisions to improve email performance and ensure every message counts.
