How to Track Opens and Clicks in Proactive Campaigns - Zendesk Email Tracking Add-On
Learn how to get the most out of your Proactive Campaigns app in Zendesk with the Email Tracking add-on. This guide shows you how to track email opens, clicks, and engagement to better understand your audience and improve campaign performance. By using these insights, you can optimize your timing, content, and messaging for higher impact.
Quick Guide
- Activate the Email Tracking add-on and create a new campaign.
- Select which links to track or enable tracking for all links.
- Toggle on “Track email opens” below the email body.
- Send your campaign and monitor detailed engagement metrics on the Details page.
With this setup, you can make data-driven decisions and enhance your Zendesk email marketing strategy for smarter, more effective campaigns.
