Zendesk Consulting and Training

As expert Zendesk consultants, GrowthDot team builds personal solutions for any business to help you get started with Zendesk products with ease.

Zendesk Consulting and Training
From Basic to Advanced Training

Provide Quality Training and Onboarding for Your Team

To astonish your clients regularly, you need to always keep support team productivity on a high level. That’s why we offer precise and effective Zendesk training for both newcomers and experienced support agents. Choose what you need for yourself.

From basic to advanced training
Pick what works Best for You

Zendesk Services Overview

Presentation
Customer Support Solutions

Tools for business growth

Contact management

Manage your customer contacts in one Zendesk database and improve your clients’ experience with the help of their historical data.

Performance management

Monitor and organize your support team’s workflow, put goals for them and let them work more effectively.

Opportunity management

Follow your customer activities, receive detailed information on your competitors’ work, and discover how to make a bigger profit, being guided by our consulting team experts.

Reporting

Get more detailed reports with insights on your customers' satisfaction and agent productiveness. With the detailed customization and third-party apps integration of your Zendesk Support and Zendesk Help Center, you will get even more valuable data.

Great support tools are useless if no one knows how to use them

Ensure your team gets the most out of Zendesk by
investing in practical training. Proper onboarding helps
your staff resolve issues faster, boosts customer
satisfaction, and increases efficiency.

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