Zendesk Consulting and Training
As expert Zendesk consultants, GrowthDot team builds personal solutions for any business to help you get started with Zendesk products with ease.
Provide Quality Training and Onboarding for Your Team
To astonish your clients regularly, you need to always keep support team productivity on a high level. That’s why we offer precise and effective Zendesk training for both newcomers and experienced support agents. Choose what you need for yourself.
Zendesk Services Overview
Tools for business growth
Contact management
Manage your customer contacts in one Zendesk database and improve your clients’ experience with the help of their historical data.
Performance management
Monitor and organize your support team’s workflow, put goals for them and let them work more effectively.
Opportunity management
Follow your customer activities, receive detailed information on your competitors’ work, and discover how to make a bigger profit, being guided by our consulting team experts.
Reporting
Get more detailed reports with insights on your customers' satisfaction and agent productiveness. With the detailed customization and third-party apps integration of your Zendesk Support and Zendesk Help Center, you will get even more valuable data.
Great support tools are useless if no one knows how to use them
Ensure your team gets the most out of Zendesk by
investing in practical training. Proper onboarding helps
your staff resolve issues faster, boosts customer
satisfaction, and increases efficiency.
