How to build accurate reports with Zendesk Explore

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Zendesk Explore
Features

What we offer

  • Helping your create Zendesk Explore from scratch

    As any other Zendesk products, Explore includes values that you've probably never heard of before. But no worries, GrowthDot team can build your Zendesk Explore account from zero, including: definition of metrics and attributes for your queries, creating dashboards, dashboard customization, and adding widgets.

  • Connect essential Zendesk products for the complete picture

    Depending on which Zendesk products are a priority for you, our team can add the right datasets to build the effective structure of your reports. Support datasets configuration includes ticket data, backlog data, and SLAs. Sell datasets cover sales pipelines. Guide datasets encompass Knowledge Capture, Team Publishing, and Search data. Talk datasets contain call center activity. Chat datasets include Engagement and Chat Concurrency. Answer Bot datasets feature Article Recommendations and Flow Builder performance.

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Haven’t found a Zendesk Explore service you want?

No need to worry! We can’t add EVERYTHING to this page, as it’d be overcrowded. But, we’re sure our professionals can deal with it in no time! Just book a meeting with one of the specialists to answer all your questions.

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Smart Zendesk Solutions for Your Business

Zendesk Solutions

As Zendesk official partners, we offer advanced solutions for seamless workflow optimization, implementation in a short period of time.

Transparent Pricing

Our pricing is maximally clear and requires no hidden extra expenses after your implementation.

Tailored Solutions

We study your business processes and requirements in detail to provide a functional solution tailored to your needs.

Layout Approval

We create a layout and implement it only after your approval.

Perfectly unify support and sales data in Zendesk Explore

Making business decisions that boosts growth is proportional to your regular reports. If you struggle with creating clear reporting scheme for your Zendesk instance, GrowthDot will be just here. From basic metrics creation to fully-customized reporting dashboards, our professionals will tackle the tasks perfectly. You just need to sit back and enjoy.

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