Contacts from my list receive twin email notifications. Why?
Find out how to prevent your customers from receiving notification duplicates if you enabled specific triggers in Proactive Campaigns.
Find out how to prevent your customers from receiving notification duplicates if you enabled specific triggers in Proactive Campaigns.
In order to allow all your Zendesk agents use the Proactive Campaigns, you will need to enable access to the application. See how in this guide.
Read this guide for a step-by-step explanation of creating contact, ticket, and organization lists in Proactive Campaigns for Zendesk.
Find out how to create a new campaign in the Proactive Campaigns app. Here you will find answers to all questions.
Wondering how to filter your customers to address the email campaign in the best way? See three methods of creating contact lists in Proactive Campaigns.
There might be times when you will not be able to access our apps on your Zendesk account. This article explains why and what you should do about it.