Hi, I’m Karina, a Content Marketing Manager at GrowthDot. I write about marketing, CX, customer support workflows, and Zendesk optimization. I also share insights on our GrowthDot apps for Zendesk that help teams manage tickets, automate tasks, and improve support efficiency.
Discover why acquiring an email list can hinder your marketing goals. Explore practical and legal insights without compromising quality or compliance.
Optimize Zendesk storage limits with expert tips. Manage Zendesk data and delete attachments to improve performance, speed, and reduce costs.
CRM software is a tool that helps companies manage marketing and sales operations and provide customer service.
Discover 7 strategies to solve Zendesk tickets faster and boost agent productivity. Streamline your support process with these Zendesk tips.
Boost your strategy by using video for sales. Discover how incorporating video in sales can enhance engagement, build trust, and drive conversions.
Master your SMS marketing campaigns with some practical strategies. Explore the benefits and drawbacks, and choose the right software.
Ensure your business meets global standards with our GDPR compliance checklist for US companies. Navigate legal requirements and enhance your data protection.
Read our in-depth comparison of GDPR vs CCPA to discover the key differences and similarities between the two.
Explore how AIMS360 improved customer support with the Video Reply app for Zendesk. Gain insights from the Customer Success Leader.
