Articles by Anastasiia Neverkovets

Published Articles 26
Latest Article April 11, 2026

Zendesk Mass Email Apps: Proactive Campaigns vs Proactive Bulk Tickets

Looking for a Zendesk app to send mass email campaigns or mass messages? Proactive Campaigns vs Proactive Bulk Tickets - which one is better?

April 11, 2026 7 minutes read

CSAT vs NPS: Key Differences and Which One to Use

Discover the key differences between CSAT and NPS and learn which metric is best suited for measuring customer feedback and loyalty. Deep NPS vs CSAT review.

March 20, 2026 15 minutes read

15 Best Zendesk Apps in 2026: Improve Your Customer Service

Do you want to get the maximum of your help desk platform? Here we covered top 15 Zendesk apps you will definitely fall in love with!

March 5, 2026 24 minutes read

12 Customer Support Email Templates and Examples

Looking for customer service email examples? Explore 12 templates and best practices to write emails that build trust and improve satisfaction in 2026.

November 27, 2025 16 minutes read

Sales Trends to Keep Track of in 2026

Knowing about these sales trends should come in handy if you are looking to build a forecast or plan your next advertising budget.

November 25, 2025 19 minutes read

Top 12 Software Tools for GDPR Compliance in 2025

Looking for the best GDPR compliance software in 2025? Read our article to find your ideal fit and other crucial information about GDPR.

July 28, 2025 16 minutes read

MailChimp vs Proactive Campaigns - What to Choose for Zendesk

Mailchimp vs Proactive Campaigns? Let’s review which is better for sending mass emails and customizing templates (and not only) in Zendesk.

March 28, 2025 12 minutes read

OFAC Compliance for Financial Institutions

Find out the nuances of OFAC compliance for financial institutions and easy ways to become OFAC-compliant very fast and affordably.

February 26, 2025 11 minutes read

What is a Zendesk Chatbot and How to Create One?

A simple guide on creating a Zendesk chatbot and what benefits it can provide. How Zendesk bot can improve your customer support.

January 30, 2025 12 minutes read