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Karina Kulishova

Karina Kulishova


À propos

Hi, I’m Karina, a Content Marketing Manager at GrowthDot. I write about marketing, CX, customer support workflows, and Zendesk optimization. I also share insights on our GrowthDot apps for Zendesk that help teams manage tickets, automate tasks, and improve support efficiency.


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Articles par Karina Kulishova

Articles publiés 42
Dernier article octobre 25, 2025
  • Support client

Stratégie axée sur le client : avantages, exemples et comment l’appliquer

Découvrez l’impact transformateur d’une stratégie axée sur le client. Apprenez les bases et maîtrisez l’art de placer le client en priorité.

octobre 25, 2025 10 minutes de lecture
  • Gestion d'entreprise

Comment terminer un e-mail de manière professionnelle [+20 exemples de formules de clôture]

Maîtrisez l’art de terminer un e-mail de manière professionnelle. Découvrez des conseils pratiques et des exemples pour que vos formules de clôture aient de l’impact auprès des destinataires.

décembre 9, 2024 14 minutes de lecture
  • Support client

Qu’est-ce que le service client ? Éléments du service client

Qu’est-ce que le service client ? Voici un guide complet. Découvrez toutes les bases, les fonctionnalités essentielles, les outils et les éléments du service client dans le paysage commercial actuel.

janvier 5, 2024 23 minutes de lecture
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