GDPR Compliance app for the Education Industry
Schools, online educational platforms, and universities usually store a large amount of personal data, so they are more liable for the data they store. Thus, any action that differs from standard school procedures requires full consent, primarily when third parties handle data.
If your online school uses Zendesk Support platform, you should have no concerns about how clients’ data is processed. That’s because GDPR Compliance for Zendesk radically simplifies data deletion, anonymizing, and retrieval. Therefore, you can easily handle thousands of tickets with just a few clicks.
Used by the best educational platforms:
Use Cases of GDPR Compliance for the Educational Industry
Safeguard Sensitive Children's Data with GDPR Compliance
Schools and colleges handle sensitive children's data and must comply with GDPR to avoid regulatory scrutiny. With GDPR Compliance, your institution can focus on education without the hassle of manually managing user data in Zendesk. You can easily anonymize student data while retaining general information for reporting.
Budget-Friendly Compliance
GDPR Compliance doesn’t require a dedicated data protection team. Any admin can manage it with ease. Simply create user or ticket lists based on specific conditions, select a process, and let the app handle the rest automatically, reducing manual intervention.
Instant Data Deletion
Under GDPR, data deletion requests must be handled promptly. The GDPR list tool helps you manage multiple requests simultaneously, minimizing manual effort — especially useful for commercial education platforms with short courses.
Manage Attachments Efficiently
Feeling frustrated with Zendesk’s attachment limits? Don’t let oversized files clog up your system! GrowthDot has the ultimate solution to keep things running smoothly. With the full version of GDPR Compliance or the powerful Attachment Redaction add-on, you can easily delete attachments in bulk and reclaim your space in no time.
And here’s the exciting part: during the trial period, you can clean up to 3GB of data for free—yes, free! Once you see how effortless it is, you can choose a pricing plan that’s tailor-made for your needs. Say goodbye to file size headaches and hello to a faster, more efficient Zendesk!
Zendesk® Marketplace Numbers
educational institution users
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The app’s most killer features
Bulk deletion and anonymization
Adapt bulk deletion and anonymization to your exact needs. Delete tickets permanently or save only basic information without personal data.
Automations
Automation consists of selecting a list and specifying the process type, date, and time to initiate the process. You may also configure recurring automations by specifying the repetition interval before and after the process is initiated.
Attachment deletion
Meet Zendesk® requirements for attachment limits and clean them up in bulk. If you don't need full functionality, you can buy the attachment redaction part of the GDPR app separately.
Get started with a 7-day free trial
Complying with all GDPR requirements will allow you to stay calm and avoid fines.
Try GDPR Compliance appEngineered for your triumph
“From the very first informative demo and all of the walk throughs - this has been a positive experience. We had significant backlog of user deletes to process and GDPR Compliance allowed us to bulk handle much easier than individually. Customer Support is amazing and responsive and forthcoming with check ins! We encountered a bug but it was quickly resolved and we were notified within 24 hours, which didn't impact our SLA's. Thank you Andrew & Team!”
Looking for custom features tailored to your business needs?
GrowthDot provides exceptional support, bespoke applications, and a seamless onboarding experience. You can rely on our partnership to rise to the top, deliver outstanding results, and propel your business forward.
Try rapid data processing
As a result of our latest upgrades, handling user and ticket data is now more efficient, allowing you to respond to requests for data more quickly, streamline compliance workflows, and free up more time for other important tasks.
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Our Commitment as Your Partner
Protect students’ information with the GDPR Compliance app for Zendesk.
Safeguard your organization against hefty fines.
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