GDPR Compliance for Manufacturing Industry

Keep your customers' and partners' data in order

As manufacturing businesses evolved from mass production to customization over the last decade, manufacturers began collecting and storing more and more customer information to discover changes in customer needs. In order to avoid penalties, any company with employees, suppliers, or customers in Europe must comply with GDPR.

GrowthDot released a solution for any company that uses Zendesk Support. GDPR Compliance app will help you to easily handle the data of your customers, suppliers, vendors, or sub-contractors. Read the use cases below to learn more about the app's benefits for manufacturers.

GDPR for Manufacturing Industry

Trusted by the manufacturers:

Use cases of Zendesk GDPR Compliance app for the Manufacturing Industry

1

Easily Handle GDPR Requests from Consumers and Suppliers

Manufacturing companies often retain customer data to better understand preferences and align production with demand. However, this data must be deleted in a timely manner to avoid costly penalties. The GDPR Compliance app for Zendesk streamlines data management, allowing you to quickly set conditions, sort the target list, and begin processing requests. You can also automate this process to ensure regular compliance. The app enables performance tracking for each agent and lets you assign different access levels, all within the platform.

2

Build Trust with Customers and Partners

Your reputation could suffer if customers discover their data is being used without consent. With the GDPR Compliance app for Zendesk, you can easily handle data requests from the ticket interface and the Apps section, processing them immediately while retaining data only for statistical purposes. This eliminates the need to sift through extensive lists. You can also sort users by specific criteria to address entire groups efficiently. Additionally, the app supports importing CSV files, ensuring precise data handling.

3

Effective Attachment Management

Stuck dealing with Zendesk’s attachment limits? Don’t let oversized files slow you down! GrowthDot has the perfect fix with the GDPR Compliance tool or the Attachment Redaction add-on. These powerful tools let you bulk-delete attachments in no time, saving you the hassle and freeing up space effortlessly.

The best part? You can clear up to 3GB of data for free during the trial period! Once you’ve experienced the convenience, choose a pricing plan that fits your needs perfectly. Take control today and keep your Zendesk running smoothly and efficiently!

Use Cases of GDPR Compliance for the Manufacturing Industry

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Key Features

The app’s most killer features

Customizable Anonymization & Mass Deletion

You can delete and anonymize bulk data at your own pace, based on your own requirements. Tailor the process to fit your needs without having to worry about the extra steps.

Streamlined Automations

Create recurring tasks that run seamlessly in the background by selecting a list, setting a type, date, and time.

Effortless Attachment Deletion

With the attachment redaction feature, you can quickly remove attachments in bulk to comply with Zendesk® requirements.

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Ensure data protection and compliance — stay GDPR-ready and protect your business from risks.

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Enterprise opportunities

Engineered for your triumph

Enterprise opportunities

“It's a great easy to use and straight forward tool. It has great customer support, Andrew is very helpful and the whole dev team are great. We use the automations and run redactions every week, with minimal input on our side, we can just leave the automations to run without having to worry or check on them.”

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Experience Fast, Efficient Data Processing

We've streamlined the management of user and ticket data, making it easier than ever to handle requests and optimize compliance workflows. Stay focused on your core business while we take care of the rest.

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Our Promise as Your Trusted Partner

Our Promise as Your Trusted Partner

Ensure your clients' data is secure and private by implementing Zendesk GDPR Compliance.

Keep your organization compliant to avoid costly fines.

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