GDPR Compliance for the Retail Industry

Building customer trust is easier with GDPR Compliance for Zendesk

No matter where you are located, GDPR Compliance is important if any of your customers are in Europe. As customers usually know more about their data rights than you do, GDPR violations can lead to fee payments and ruin customer trust. However, we prepared a solution for Zendesk users. If you install GDPR Compliance from the marketplace, you can combine data treatment with customer support in Zendesk.

GDPR Compliance is handy for retailers and e-commerce business owners since it helps to concentrate on sales only. With automated treatment, you can use crucial sales information as long as possible and delete it quickly and on time. As a result, your contact list will always be clean and updated.

GDPR for the Retail Industry

Used by the greatest retailers:

Use cases of GDPR Compliance for the Retail Industry

1

Build accurate marketing strategies and force sales

A business that wants to earn customer loyalty must be cautious about providing crucial information to the right audiences at the correct times. Your emailing list should constantly be updated and cleaned up of outdated contacts. Besides, users can send you requests about their data deletion. Once the user asks to withdraw their consent to information storage, you have 30 days to fulfill it. GDPR Compliance app will help you deal with it quickly in bulk and via Zendesk.

2

Keep strong customer relationships

Your customers' trust grows when you collect only essential data, but it drops when you ask for too much. Sending emails long after a customer stops using your product can also raise concerns about your GDPR compliance.

Storing excessive data not only erodes trust but also makes your database more attractive to hackers. With GDPR Compliance for Zendesk, you can easily delete or anonymize sensitive information like emails, names, credit card details, phone numbers, or ticket content — giving you control over what to process when you need it.

3

Manage attachments efficiently

Is Zendesk’s attachment limit slowing you down? Don’t let oversized files throw a wrench in your workflow! GrowthDot has the perfect solution with the GDPR Compliance tool or the Attachment Redaction add-on. These powerful tools let you delete attachments in bulk, saving you valuable time and effort.

Here’s the exciting part: during the trial period, you can clean up to 3GB of data completely free! Once you see how easy it is, you can pick a pricing plan that’s just right for you. Take control, streamline your system, and keep your Zendesk running effortlessly!

Use Cases of GDPR Compliance for the Retail Industry

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Main Features

Here are the app's standout features:

Customizable Bulk Deletion & Anonymization

Say goodbye to unnecessary data with tailored bulk deletion and anonymization. Clean up your system exactly how you want, without the hassle.

Streamlined Automations

Easily automate your processes by selecting a list, setting the type, date, and time, and letting the app do the rest. Want it to happen regularly? Set the interval for recurring automations and watch it work like clockwork.

Effortless Attachment Deletion

Need to remove attachments fast? Bulk delete them to meet Zendesk® requirements in no time. For simpler needs, you can opt for just the attachment redaction feature.

Get started with a 7-day free trial

Staying on top of GDPR requirements not only protects you from costly fines but also gives you peace of mind, knowing your data practices are secure and compliant.

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Enterprise opportunities

Engineered for your triumph

Enterprise opportunities

“So far, we have been nothing but pleased with their support. Responses have been fast and informative. Moreover, the app helps us expedite our GDPR policy without having to do a lot of manual work. :)”

Darren Hua

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Experience lightning-fast data processing

We’ve enhanced the way we handle user and ticket data, making it easier than ever to manage requests and streamline compliance workflows. Now, you can focus more on what truly matters, while we take care of the rest.

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Why we are the best

Our Commitment as Your Trusted Partner

Our Commitment as Your Trusted Partner

Zendesk GDPR Compliance safeguards your clients' data, ensuring privacy and security at every step.

Stay compliant and protect your organization from
costly penalties.

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