GDPR Compliance for the Healthcare Industry
The GDPR law applies to the personal data of EU citizens, regardless of where it was collected. A private hospital or small lab in the USA would generally not be required to comply with GDPR. However, if they handle data from European patients, they must adhere to GDPR regulations. While they might consider hiring someone or a team to manage data compliance, using Zendesk simplifies this process. By downloading a GDPR Compliance app for Zendesk, you can delegate these tasks to your support agents, ensuring compliance without additional staffing.
Used by the best healthcare organizations:
Use cases of GDPR Compliance for the Healthcare Industry
Process sensitive data concerning human health
Personal data is valuable, however, additional information about human health is a tidbit for scammers and hackers. For example, patients' state of health together with their contact information can be used in manipulations and tricks. Consequently the best way to protect user's data is to delete it in time and according to GDPR rules. With the GDPR Compliance app, you can quickly determine the type of deleted or anonymized information, create a target list by specific conditions, and set automations. All of this will help you treat data accurately and fast.
Save budget and time
As you know, Zendesk offers incomplete anonymizing and a tedious deletion process. You or your agents can spend hours marking and deleting needed data that can't be sorted out somehow. Buying GDPR Compliance, you pay only for the app per month, so the demand for hiring additional employees vanishes automatically as each agent saves some time from day to day. Choose the responsible support rep, set up a regular automated process, and spend a few minutes instead of 3 hours deleting or anonymizing personal data.
Optimize your attachment management
Feeling stuck with Zendesk’s attachment limits? Don’t let oversized customer files bog you down! GrowthDot has the ultimate fix: the full GDPR Compliance solution or the Attachment Redaction add-on. These powerful tools make it simple to delete attachments in bulk, saving you time and effort.
And here’s the best part: during the trial, you can clear up to 3GB of data for free! Once you experience the ease and efficiency, you can choose a pricing plan perfectly tailored to your needs. Take charge today and keep your Zendesk running like a dream!
Zendesk® Marketplace Numbers
healthcare institution users
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The app’s most killer features
Bulk deletion and anonymization
Bulk deletion and anonymization that are tailored to your needs.
Automations
The automation process involves selecting a list and specifying the process type, date, and time to initiate the process. Recurring automations are configured by specifying the repetition interval before and after the process is initiated.
Attachment deletion
Get rid of attachments in bulk and meet Zendesk® requirements. If you don't need full functionality, just purchase attachment redaction separately.
Get started with a 7-day free trial
Keeping up with GDPR requirements will allow you to stay calm and avoid fines.
Try GDPR Compliance appEngineered for your triumph
“Great tool which is easy to set-up and use. Wide range of configurations to suit our very specific needs around bulk redaction and anonymisation. Andrew and the dev team are very responsive and provide excellent support.”
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We have improved our handling of user and ticket data, allowing you to manage data requests more efficiently and streamline compliance workflows, thus freeing up more time for more important tasks.
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Zendesk GDPR Compliance ensures the safety of patients' data
Protect your organization from costly penalties.
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