How to create a follow up campaign in Proactive Campaigns

Sometimes you should remind your clients about yourself and send a follow-up campaign to reach out those who didn't reply.

Proactive Campaigns is a great tool for pinging customers automatically in a few clicks. Let’s see how to arrange that process.

1. At first, Go to the Campaigns > All Campaigns, choose the needed campaign with status “Completed” and click on it.

2. Then, click on the Create follow-up campaign button.

3. Next, name your campaign in the Create follow-up campaign modal window, click Start to continue the process.

4. Meanwhile, the app compiles a new list of tickets with no reply to send follow-ups. This process can take some time. After the ending, click on the Go to Campaign button and start editing your campaign.

5. Follow the same steps as you did while creating the new campaign. Finally, schedule your follow-up campaign and click Save or hit Save and Run to start immediately.

That’s all for now. If you have further questions, contact us anytime.