How to Forward Emails in Zendesk - Four Ways
Learn how to forward emails to and from Zendesk efficiently. Watch this video, which guides you through:
- Enabling email forwarding in the Admin Center.
- Connecting an external email address to Zendesk Support.
- Forwarding emails from Zendesk using copied users, PDF exports, or email targets triggered by tags.
- Setting up email targets and creating triggers for automated notifications.
Whether you’re a Zendesk admin or agent, this tutorial helps you keep communication smooth and ensures important emails reach the right inbox, inside or outside Zendesk.
