Combine lists by selecting a main list and adding filters. Pick your main data list (e.g., contacts), then filter it using another list with either “Include” or “Exclude.” For example, to find contacts not linked to any organization, select the contact list, choose “Exclude,” and apply the organization filter. The GDPR Compliance app will generate the final list for processing.

Prevent accidental ticket merges by defining who can merge and under what conditions — such as matching requesters or specific tags and statuses. Easily identify primary and merged ticket IDs, retrieve merged tickets, and restore them with full original data. Track merges through public comments or internal notes and automatically notify agents or end-users.