How to Fix Installation Error for GrowthDot Apps After Previous Uninstall
Learn how to resolve GrowthDot apps' installation errors in Zendesk and explore solutions including safe field deletion.
3 minutes read
What we may help you with?
Why are my messages sent from Zendesk not being tracked?
Learn why your Zendesk emails may not be tracked and how to fix the issue. Follow step-by-step instructions to check triggers.
2 minutes read
I see Failed to read the 'localStorage' property from 'Window' error while using Email Tracking and Proactive Campaigns. What should I do?
When using one of our apps, users may encounter this error: Failed to read the ‘localStorage’ property from ‘Window.’ Here's how to fix it.
3 minutes read
How to enable access to Email Tracking app
To use Email Tracking for Zendesk, you need to enable access to your Zendesk Support instance. Check this guide to find the shortest way to do so.
4 minutes read
The Difference Between Access Control Inside the Application and App's Restrictions in Zendesk
Access Control is used to restrict agents from using the app's options. App's Restriction enables access to the app in general.
2 minutes read
How Long Does the App Keep Tracking Sent Emails?
There is a specific period when your emails are tracked. Find out how long internal notifications are available in the Email Tracking app.
1 minutes read
Email Tracking for Zendesk
