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‘Created At’ and ‘Updated At’ fields as list conditions explained

Find out where to view ‘Created At’ and ‘Updated At’ fields in Zendesk tickets and users, and how to use them as list conditions.

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2 min read

How to run SMS campaigns in bulk via Proactive Campaigns

Launch SMS bulk campaigns in the Proactive Campaigns for Zendesk with only a few steps. Let's learn how to do it!

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6 min read

How to Set Up Tag-Based Automation in Proactive Campaigns

If you need to set up automation based on user tags in Proactive Campaigns, this guide will walk you through each step to streamline your workflow.

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5 min read

How to Create Automations

If you want to send mass automated emails from Zendesk, Proactive Campaigns can help. Read a detailed guide on how to create automation.

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6 min read

Proactive Campaigns app is automatically disabled, and I cannot turn it on. What should I do?

Can't activate the Proactive Campaigns app? Follow our guide to fix auto-disable issues, reinstall the app, and update triggers.

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3 min read

I see Failed to read the 'localStorage' property from 'Window' error while using Email Tracking and Proactive Campaigns. What should I do?

When using one of our apps, users may encounter this error: Failed to read the ‘localStorage’ property from ‘Window.’ Here's how to fix it.

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3 min read