How users can enable access to Proactive Campaigns app
In order to allow all your Zendesk agents use the Proactive Campaigns, you will need to enable access to the application. See how in this guide.
4 min read
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How to Create User, Ticket and Organization lists in Proactive Campaigns
Read this guide for a step-by-step explanation of creating contact, ticket, and organization lists in Proactive Campaigns for Zendesk.
5 min read
How to Create a New Campaign in Proactive Campaigns
Find out how to create a new campaign in the Proactive Campaigns app. Here you will find answers to all questions.
6 min read
Contacts from my list receive twin email notifications. Why?
Find out how to prevent your customers from receiving notification duplicates if you enabled specific triggers in Proactive Campaigns.
2 min read
How to import users with a CSV file in Proactive Campaigns
Proactive Campaigns have the ability to import CSV files. Read about some requirements to such files in this overview and create the campaign
4 min read
How to import users with custom fields to Proactive Campaigns
Field mapping is a simple tool for importing customers data with custom fields. Here is a guide to show you how to do it.
2 min read
Proactive Campaigns for Zendesk
