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What we may help you with?

How to purchase Proactive Campaigns plugin

If you're having difficulties proceeding with the payment for Proactive Campaigns application, check this guide to learn how to do it in the fastest way.

  • -1
  • 1403
2 minutes read

Zendesk Ticket Tags: What Tagging Characters Can I Use

Master Zendesk ticket tagging using basic rules and the Proactive Campaigns app to tag and organize tickets effectively.

  • 1
  • 498
3 minutes read

Can I Automatically Add an Internal Note to the Ticket in Bulk?

Internal notes are very important for smooth teamwork. Learn how to send them in bulk with the Automations in the Proactive Campaigns app.

  • 1
  • 300
4 minutes read

Zendesk User Import isn't Allowed. How to fix it?

If you see the 403 forbidden error in Proactive Campaigns, read the article to find out the solution to this issue.

  • 0
  • 284
1 minutes read

The Difference Between Access Control Inside the Application and App's Restrictions in Zendesk

Access Control is used to restrict agents from using the app's options. App's Restriction enables access to the app in general.

  • 0
  • 663
2 minutes read

Why do We Need Triggers in Proactive Campaigns?

Why you shouldn't turn off triggers in Zendesk that were generated by the installed application, such as Proactive Campaigns, let's find out!

  • 1
  • 203
1 minutes read
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