What we may help you with?

How to Export Tickets from Email Campaign

Learn how to export campaign tickets in Zendesk with Proactive Campaigns. Step-by-step guide, CSV formats, and troubleshooting tips included.

• 0
• 119

2 minutes read

How to Set Up an Easy Opt-Out for SMS Campaigns ("Reply STOP to Unsubscribe")

Configure a "Reply STOP to unsubscribe" function in Zendesk using a trigger, so users are automatically excluded from SMS campaigns.

• 0
• 126

3 minutes read

How to Create Email Automations in Proactive Campaigns

If you want to send mass automated emails from Zendesk, Proactive Campaigns can help. Read a detailed guide on how to create automation.

• 1
• 387

6 minutes read

How to Assign Campaign Tickets to Different Agents with a CSV

Automate Zendesk ticket assignment in mass emails. Use CSV files to route tickets to the different agents and groups with Proactive Campaigns.

• 0
• 160

3 minutes read

How to Fix Installation Error for GrowthDot Apps After Previous Uninstall

Learn how to resolve GrowthDot apps' installation errors in Zendesk and explore solutions including safe field deletion.

• 0
• 216

3 minutes read

How to exclude a user from an automation when they reply in Proactive Campaigns

Step-by-step setup for excluding users from Proactive Campaign automations after they reply using Zendesk triggers and automations.

• 0
• 201

5 minutes read