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High-speed campaign sending explained

With our recent update in the Proactive Campaigns app, it becomes possible to send campaigns much faster with the help of parallel processing. It is especially beneficial for companies that address their emails to a large user base, as it significantly reduces the time required for campaign execution.

Here's how it works:

We've added a parameter that determines the degree to which tasks within the campaign parallelize. Essentially, it governs the initiation of simultaneous tasks for every hundred users targeted by the campaign.

By adjusting this parameter, we can significantly reduce the time it takes to execute the campaign. Parallelizing tasks optimizes resource allocation and streamlines the process, resulting in faster delivery times.

Note: the high-speed sending will not apply to campaigns aimed at updating existing tickets or campaigns containing attachments (due to data security measures).

All you need to start using this feature is an Enterprise subscription to Proactive Campaigns and an Enterprise Plus account in Zendesk, which includes a limit of 2500 API requests. No other settings are required.

Just create a campaign, initiate it, and watch it perform at high speeds while ensuring consistency and quality.

Don't hesitate to contact our support team for any further questions or more detailed information.

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