Every email campaign should include an unsubscription proposal at the end of the letter. Learn how to enable and fully customize it.
Field mapping is a simple tool for importing customers data with custom fields. Here is a guide to show you how to do it.
Proactive Campaigns have the ability to import CSV files. Read about some requirements to such files in this overview and create the campaign
Find out how to prevent your customers from receiving notification duplicates if you enabled specific triggers in Proactive Campaigns.
In order to allow all your Zendesk agents use the Proactive Campaigns, you will need to enable access to the application. See how in this guide.
Read this guide for a step-by-step explanation of creating contact, ticket, and organization lists in Proactive Campaigns for Zendesk.
