Zendesk ticket tags: what tagging characters can I use
Master Zendesk ticket tagging using basic rules and the Proactive Campaigns app to tag and organize tickets effectively.
2 min read
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High-speed campaign sending explained
Discover high-speed sending in the Proactive Campaigns app to reach large user bases, optimize execution, and reduce delivery times.
1 min read
Updated Editor: How to Create a New Campaign in Proactive Campaigns
Follow our step-by-step guide to create a new campaign with our updated editor in the Proactive Campaigns app.
6 min read
Proactive Campaigns app is automatically disabled, and I cannot turn it on. What should I do?
Can't activate the Proactive Campaigns app? Follow our guide to fix auto-disable issues, reinstall the app, and update triggers.
3 min read
How to Set Up Tag-Based Automation in Proactive Campaigns
If you need to set up automation based on user tags in Proactive Campaigns, this guide will walk you through each step to streamline your workflow.
4 min read
‘Created At’ and ‘Updated At’ fields as list conditions explained
Find out where to view ‘Created At’ and ‘Updated At’ fields in Zendesk tickets and users, and how to use them as list conditions.
2 min read
Proactive Campaigns for Zendesk
