How to trim video in Video Reply
Learn how to easily trim your recorded videos in the Video Reply app for Zendesk to enhance the customer experience.
1 min read
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The Difference Between Access Control Inside the Application and App's Restrictions in Zendesk
Access Control is used to restrict agents from using the app's options. App's Restriction enables access to the app in general.
2 min read
How users can enable access to Video Reply app
You can restrict access for roles or groups in Zendesk and manage access levels in the Video Reply app. Read the article to find out more.
3 min read
How to update a payment method for Growthdot’s apps
If you need to change payment method, use our guide to get a clear understanding of the process. There are some nuances to consider.
2 min read
Video Reply for Zendesk Reports Page Explanation
Reports page in Video Reply is a powerful analytic tool for your customer support. It displays the activity of video recipients.
6 min read
What if you’re not able to access your subscription
There might be times when you will not be able to access our apps on your Zendesk account. This article explains why and what you should do about it.
1 min read
Video Reply for Zendesk
