Articles by Natalia Zhontsa

Published Articles 89
Latest Article October 21, 2026

Zendesk Help Center Designs That Improve Self-Service

You created a Zendesk help center, but it seems that it's still not that useful anyway? Here are ideas to make your Help Center design better. Support page design ideas.

August 30, 2026 14 minutes read

How to Process User Data in Zendesk with GDPR Compliance App

Learn how to process user data in Zendesk. Anonymize, delete, retrieve, and redact records automatically while staying audit-ready.

August 24, 2026 9 minutes read

How to Set Up Drip Campaigns in Zendesk

Learn how to set up drip campaigns in Zendesk using Proactive Campaigns. Plus real use cases for onboarding, retention, and support outreach.

August 2, 2026 8 minutes read

Team Management in Zendesk: How Kanban Pro Brings Visibility to Support Teams

Improve team management in Zendesk. See how Kanban Pro turns Zendesk tickets into a shared board across Support, Sales, and Technical.

July 22, 2026 8 minutes read

How Back Market Uses GDPR Compliance App to Streamline Data Requests in Zendesk

Discover how Back Market uses the GDPR Compliance app to handle Zendesk data requests quickly and stay compliant.

July 13, 2026 5 minutes read

Best Zendesk Sell Alternatives in 2027: Top CRMs to Migrate To

Zendesk Sell is shutting down August 31, 2027. Compare the 6 best Zendesk Sell alternatives and learn how to migrate your data safely.

June 26, 2026 14 minutes read

Kanban Pro vs Kanban App for Zendesk: Feature Comparison

Compare Zendesk Kanban Pro vs. Kanban app to find the best ticket management tool. Discover key differences to boost your team’s productivity.

May 6, 2026 6 minutes read

New features in GDPR Compliance for Zendesk

We add new options in GDPR Compliance for Zendesk from time to time. It helps to improve the process of data treatment and make it faster.

April 13, 2026 48 minutes read

How Laboratorios Vanguard Improved Customer Communication Efficiency with Proactive Campaigns by GrowthDot

See how Laboratorios Vanguard reduced email notification time from two hours to minutes using Proactive Campaigns for Zendesk

February 19, 2026 5 minutes read