Articles by Natalia Zhontsa

Published Articles 88
Latest Article September 18, 2026

How Back Market Uses GDPR Compliance App to Streamline Data Requests in Zendesk

Discover how Back Market uses the GDPR Compliance app to handle Zendesk data requests quickly and stay compliant.

July 13, 2026 5 minutes read

Latest updates of Email Tracking for Zendesk

Follow this article to check the latest updates for Email Tracking and learn how to use each new feature to improve your customer support.

July 8, 2026 18 minutes read

Best Zendesk Sell Alternatives in 2027: Top CRMs to Migrate To

Zendesk Sell is shutting down August 31, 2027. Compare the 6 best Zendesk Sell alternatives and learn how to migrate your data safely.

June 26, 2026 14 minutes read

Kanban Pro vs Kanban App for Zendesk: Feature Comparison

Compare Zendesk Kanban Pro vs. Kanban app to find the best ticket management tool. Discover key differences to boost your team’s productivity.

May 6, 2026 6 minutes read

New features in GDPR Compliance for Zendesk

We add new options in GDPR Compliance for Zendesk from time to time. It helps to improve the process of data treatment and make it faster.

April 13, 2026 48 minutes read

How Laboratorios Vanguard Improved Customer Communication Efficiency with Proactive Campaigns by GrowthDot

See how Laboratorios Vanguard reduced email notification time from two hours to minutes using Proactive Campaigns for Zendesk

February 19, 2026 5 minutes read

How Prowind Gained a Smarter Project Tracking with Kanban Pro by GrowthDot

Prowind uses Kanban Pro to track project phases in Zendesk. With improved UI and an upcoming 10-column upgrade, visibility gets even better.

February 16, 2026 5 minutes read

7 Reasons to Use a Screen Recording Plugin for Zendesk

Find out how a simple screen recording plugin for Zendesk can help you do better support, communicate more clearly and sell more!

February 12, 2026 7 minutes read

Alternative CRM for Zendesk Sell. What is CRM and Deals?

Alternative CRM for Zendesk is a tool that can bring your sales, marketing, and service teams together. You can track all the info about sales

February 3, 2026 5 minutes read