Hilfezentrum
What we may help you with?
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Proactive Campaigns
Useful guidelines for using Proactive Campaigns features. Practical recommendations to the most common issues.
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Email Tracking
Read this section for the peculiarities of tracking email opens in Zendesk (and more).
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DSGVO-Konformität
Find out how to be GDPR & CCPA Compliant and solve customer requests faster using the app.
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Video Reply
Visit this category if you have any questions about Video Reply functions, or have an issue to resolve.
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Kanban Pro
Resolutions to any issues concerning Kanban Pro app, and answers to frequently asked questions.
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NPS and Survey
Articles that will help you to manage your satisfaction surveys created in NPS and Survey app.
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Purge My Zendesk
Explore the details of complete data cleanup with the Purge My Zendesk app.
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Custom Themes
Everything you need to know about installing and configuring GrowthDot’s themes for Zendesk.
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Email Tracking for Freshdesk
Get the answer to all questions regarding the functionality of Email Tracking for Freshdesk.
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General
Some general guides on configuring or integrating Zendesk with any of the GrowthDot apps in the right way.
